Client Onboarding Consultant

Employment Type: Full-time Location Type: Remote Salary: Not Specified

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Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

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Position Overview

The Client Onboarding Consultant, reporting to Experian Health, will manage the setup of clients, users, products, and payers based on contracts, Statements of Work, and Sales to Implementation. You will be accountable for the entire client setup process, including collecting required documentation, maintaining clear and detailed documentation of the process status, and meeting expected timelines to ensure successful implementation and ongoing client success. You will also be responsible for raising any concerns regarding scope and deliverables to management.

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Responsibilities

• Review and verify the accuracy of all required documents.
• Work with clients and internal teams to perform all necessary tasks for onboarding clients and achieving successful implementation.
• Conduct Onboarding client meetings, prepare and distribute agenda, meeting minutes, and documentation for clients.
• Collect relevant client information to set up client accounts.
• Participate in all required meetings to support client onboarding.
• Maintain and share the status of assigned Client Onboarding tasks.
• Update all required applications and documents.
• Obtain necessary approvals and track all changes affecting client onboarding.
• Communicate changes and events to concerned parties.
• Escalate any issues or concerns relating to assigned Client Onboarding to leadership for guidance and direction.

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Requirements

• Basic knowledge of project management methodology and tools, including software systems and PC desktop applications.
• Minimum 2 years of experience with Healthcare Revenue Cycle, healthcare products and operations, and legislation and regulations affecting the healthcare revenue cycle industry.
• Limited travel may be required.

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Additional Information

• This is a permanent home-based role in Costa Rica.
• No Visa sponsorship or relocation is available.
• Benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

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Experian's Commitment

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is important to our purpose of creating a better tomorrow. We value uniqueness and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Find out what it's like to work for Experian by clicking here.

#LI-REMOTE #LI-SA1

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Department: Customer Service Industry: Hospital And Health Care Function: Customer Service Experience Level: Mid-Senior Level Language: English Posted by: Not Specified Remote: Yes