Onboarding Specialist
RoutableSalary not specified
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- BS/BA with 3-5+ years of project management or customer success experience
- Demonstrated understanding of project management processes and methods
- Exceptional organizational skills and ability to manage multiple stakeholders and teams
- Strong communication skills with the ability to distill complex concepts into digestible formats
- Ability to effectively establish project management best practices across teams, within Figure’s existing toolset
- High level of business acumen; some B2B experience is a bonus
- Experience in FinTech or consumer lending products is a plus
- Proven success working cross functionally and building solid long term business relationships
- Ability to thrive in a fast-paced startup environment
- Desire to expand and contribute in other related functions associated with the ongoing development of the HELOC offering (eg. new partner acquisition, pricing, marketing, training, lender engagement etc.)
Responsibilities
- Assist in the execution of the onboarding process for new lenders including working across product, engineering, legal, finance, Ops, and training for both Figure Wholesale and Private Label/LaaS partners to ensure a seamless process
- Respond to Partner requests in collaboration with the Onboarding Manager and Sales leaders
- Collaborate with training teams to educate stakeholders (admins, loan officers, accounting, compliance, etc)
- Opportunistically promote the Figure product with partners during onboarding to stimulate demand and increase the rate of engagement at launch
- Execute onboarding tasks as defined by the Onboarding Manager and ensure all teams are actively working towards established milestones
- Execute project plans to ensure efficient deployment
- Participate in regular Partner external meetings to determine progress and address any questions or challenges regarding projects
- Establish knowledge of the Figure data room and due diligence materials for Partners
Skills
Figure
Blockchain-based home equity lending solutions
About Figure
Figure is a financial technology company that uses blockchain technology to improve financial transactions, specifically in the home equity lending market. It offers products like Home Equity Lines of Credit (HELOCs) and mortgage refinancing, allowing homeowners to access their home equity quickly and efficiently. The application process is fully online, enabling homeowners to receive funds in as little as five days, which is much faster than traditional banks that can take weeks or months. Figure ensures secure and cost-effective transactions through blockchain, and it generates revenue from origination fees and interest on loans, with competitive rates starting at 3.49% APR. Targeting homeowners across various U.S. states, Figure aims to meet the demand for quick access to home equity for purposes like home improvements or debt consolidation.
San Francisco, CaliforniaHeadquarters
2018Year Founded
$406.6MTotal Funding
SERIES_DCompany Stage
Fintech, Crypto & Web3Industries
201-500Employees
Benefits
Health & wellness - Figure pays 100% of premium costs for employees and dependents for medical, dental, and vision insurance (with the exception of costs associated with the buy-up medical plan.)
Continuing education - Figure will reimburse eligible employees for approved continuing education that either offers growth in an area related to his or her current position or that may lead to promotional opportunities.
Flexible time off - We offer 10 company-wide holidays plus one personal holiday, generous Flexible Time Away (FTA), Paid Time Off (PTO), and Paid Parental Leave.
Bonus & stock options - Figure’s Bonus Plan recognizes and rewards eligible employees’ efforts and contributions. Eligible employees are also granted an option to purchase a set number of shares of Figure’s common stock.
Risks
Recent layoffs may indicate financial instability or restructuring challenges.
New piggyback loan product could increase financial risk amid housing affordability issues.
Volatile crypto market could impact Figure's blockchain initiatives.
Differentiation
Figure uses blockchain to offer fast, secure home equity access in five days.
The company provides a fully online application process, unlike traditional banks.
Figure's competitive interest rates start as low as 3.49% APR.
Upsides
Increased blockchain adoption boosts Figure's secure transaction offerings.
Figure Connect taps into the demand for liquid private capital markets.
Michael Tannenbaum's appointment as CEO suggests potential for growth.
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