Omnissa (Horizon VDI) Administrator (Government) at AT&T

Bellevue, Nebraska, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Government, Defense, IT ServicesIndustries

Requirements

Required Clearance: TS/SCI (can start with TS)
Bachelor’s degree (B.S.) in a related field
10+ years of experience in network and computer systems administration, with focus on cyber and network monitoring operations
At least one of the following certifications: CEH, CFR, Cloud+, GICSP, SSCP, Security+, GSEC, or CySA+
Office presence of a minimum of 5 days per week at customer's site (no relocation offered)
Ability to perform shift work to provide continuous 7x24 coverage

Responsibilities

Perform systems administration for enterprise Omnissa (Horizon VDI) solutions, including installation, configuration, and maintenance
Analyze and resolve issues related to servers, hardware, applications, and software within the Omnissa environment
Monitor system performance and ensure compliance with security standards and organizational policies
Oversee daily system operations, evaluate server resource availability, and manage all Omnissa software activities
Assist in configuring, deploying, and maintaining virtual machines and backup configuration procedures
Maintain and monitor patch releases, design and implement patch installation strategies, and ensure systems are updated per program standards
Provide Tier 2 and Tier 3 troubleshooting support, working with end users and technical teams to resolve complex issues
Support the creation, updating, and maintenance of images for VDI terminals, including application support and baseline management
Ensure VMware backend capacity and stability to support virtual desktops and overall VDI infrastructure
Maintain documentation and adhere to best practices for system administration and service support

Skills

Key technologies and capabilities for this role

OmnissaHorizon VDIVMwareSystems AdministrationVirtual MachinesPatch ManagementTier 2 SupportTier 3 SupportVDI InfrastructureServer ManagementSecurity ComplianceBackup ConfigurationImage ManagementTroubleshooting

Questions & Answers

Common questions about this position

Is this position remote or does it require office presence?

This position requires office presence of a minimum of 5 days per week and is only located at customer's site in Omaha, Nebraska. No relocation is offered.

What clearance is required for this role?

TS/SCI clearance is required, though candidates can start with a TS clearance.

What are the required qualifications for this position?

A Bachelor’s degree in a related field, 10+ years of experience in network and computer systems administration with focus on cyber and network monitoring operations, and at least one certification such as CEH, CFR, Cloud+, GICSP, SSCP, Security+, GSEC, or CySA+ are required.

What is the company culture like at AT&T Global Public Sector?

AT&T Global Public Sector is dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to shared values, and dedicated to customers’ mission.

What experience makes a strong candidate for this Omnissa Administrator role?

Strong candidates have extensive hands-on experience administering Omnissa (Horizon VDI) or similar VDI solutions, strong expertise in Tier 2/3 troubleshooting, proficiency in VMware backend administration, experience with patch management and image building, plus strong analytical, problem-solving, and communication skills. ITIL v4 certification is desired.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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