Office Services Associate at RPS North America

White Plains, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Office Services, Facilities ManagementIndustries

Requirements

High school diploma or equivalent required; associate degree preferred
Minimum of 1 year of relevant work experience in office, facilities, or customer service support
Excellent communication and customer service skills
Proficient in Microsoft Office Suite
Strong organizational, time management, and problem-solving skills
Excellent written and verbal communication abilities
Proficient with computer-based systems and Microsoft Office applications
Familiar with multifunction devices and office equipment
Knowledge of shipping, receiving, and packaging procedures
Able to work independently with accuracy and professionalism
Professional appearance, demeanor, and adherence to company policies and procedures
Ability to work assigned hours and adapt to business needs
Ability to lift, carry, or move packages up to 60 lbs., including on wheeled carts
Frequent walking, standing, bending, kneeling, and sitting for extended periods
Manual dexterity to operate office equipment (phones, copiers, binding machines)
Regularly lift or move items weighing 40 lbs. or more

Responsibilities

Deliver 5-star customer service to all employees and guests
Receive, sort, log, and distribute incoming mail and packages; manage outgoing shipments
Maintain tracking records and serve as point of contact for mail and package inquiries
Monitor and restock office, pantry, and supply areas; submit work orders as needed
Operate and maintain multifunction devices, ensuring supplies and functionality
Support conference room and meeting setups, including catering or hospitality needs
Perform light maintenance, cleaning, and occupant move support when required
Keep service areas neat, organized, and well-stocked
Provide reception or concierge coverage as needed
Build professional relationships and deliver consistent, high-quality service
Process inbound/outbound mail, distribute/deliver mail
Shipping and receiving product and supplies to support onsite business service center
Replenishing/organizing/ordering office supplies (pens, paper, toner)
Ensure copy/print machines are functional and stocked
Serve as a backup to the front of office (reception/concierge)

Skills

Microsoft Office Suite

Customer Service

Mail Processing

Shipping and Receiving

Office Supplies Management

Multifunction Devices

Organizational Skills

Multitasking

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.

Acquisition by Tetra Tech may impact client relationships.

Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.

The company has a strong focus on sustainability and environmental consulting.

RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.

Growing interest in digital transformation aligns with RPS's expertise.

Expansion of green finance offers new project opportunities for RPS.

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