[Remote] Observability Strategy and Governance Manager at CVS Health

Rhode Island, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Information TechnologyIndustries

Requirements

The ideal candidate will have a strong understanding of observability platforms, including roadmap planning, program management, standards development, financial management, and business engagement. Experience working with observability engineering and operations teams, service management, IT operations, and business partners is required. Familiarity with industry standards, organizational policies, and regulatory requirements related to observability is also necessary.

Responsibilities

The Observability Strategy and Governance Manager will develop and maintain the strategic roadmap for observability platforms, aligning them with business and IT objectives. They will establish and enforce standards for the deployment and management of observability tools and applications, ensuring compliance with industry standards and policies. This role involves tracking and managing observability-related spending for cost-efficiency, overseeing budget planning, cost recovery, and optimization efforts. The manager will also engage with business partners to understand their needs, lead observability programs, manage risks, and maintain documentation and reporting on platform performance and initiatives.

Skills

Observability

Governance

Strategy

Roadmap Planning

Program Management

Standards Development

Financial Management

Business Engagement

Observability Engineering

IT Operations

Cost Management

Cost Recovery

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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