O/N Merchandising Lead at Walmart

Bristol, Virginia, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Provides member service by acknowledging members, identifying needs, guiding on self-service technology, assisting with purchases, locating merchandise, resolving issues, and promoting products/services
  • Assists management with supervision, including assigning duties, communicating goals/feedback, training on processes, providing direction on member service, ensuring policy compliance, supporting Open Door Policy, and participating in recruiting/hiring/scheduling/promoting/coaching/evaluating associates
  • Receives/stocks supplies/merchandise, organizes sales floor using equipment/merchandising, completes paperwork/logs/documentation per policies
  • Maintains facility safety via sweeps, forklift spotting, hazardous materials handling, steel standard guidelines, correcting/reporting unsafe situations
  • Ensures sales floor/merchandise maintenance by handling claims/returns, zoning, stocking/arranging/organizing merchandise, setting up/cleaning displays, removing damaged goods, signing/pricing, identifying shrink/damages, securing fragile/high-shrink items
  • Monitors food/merchandise quality via product rotation, code dating, recalls, sanitation, merchandising categories, stocking/zoning/cleaning departments
  • Leads/participates in teams by sharing resources/tools, determining needs/priorities, coordinating/executing assignments, providing advice/feedback/support, modeling adaptation to change
  • Oversees picking/staging of club pick-up orders per policy/procedures
  • Develops/communicates/implements processes by collaborating with managers/co-workers/customers/partners, analyzing information, monitoring progress, identifying improvements
  • Demonstrates/promotes compliance with policies/procedures/ethics/integrity, implements action plans, uses Open Door Policy, assists with correcting issues
  • Key skills: Merchandising, Customer Service, Supervision, Communication, Ethical Standards And Conduct, Retail Operations
  • Respect the Individual: Embraces differences, fosters belonging, creates opportunities for associates, works as a team, builds relationships, communicates effectively

Responsibilities

  • Acknowledge members and identify needs
  • Provide guidance on self-service technology and purchasing decisions
  • Locate merchandise and resolve member issues
  • Promote company products/services
  • Supervise associates by assigning duties, communicating goals/feedback, training, providing direction
  • Ensure compliance with policies, support Open Door Policy, participate in associate management (recruiting/hiring/scheduling/promoting/coaching/evaluating)
  • Receive/stock supplies/merchandise and organize sales floor
  • Complete required paperwork/logs/documentation
  • Conduct safety sweeps and follow safety procedures (forklift, hazardous materials, steel standards)
  • Correct/report unsafe situations
  • Handle claims/returns, zone area, stock/arrange/organize merchandise
  • Set up/clean/organize displays, remove damaged goods, sign/price merchandise
  • Identify shrink/damages, secure fragile/high-shrink items
  • Monitor product quality (rotation, code dating, recalls, sanitation)
  • Merchandise categories, stock/zone/clean departments
  • Lead teams, coordinate work, provide support/feedback
  • Oversee picking/staging of club pick-up orders
  • Develop/implement processes, collaborate, monitor progress, address improvements
  • Promote ethical compliance and integrity

Skills

Key technologies and capabilities for this role

MerchandisingInventory ManagementTeam SupervisionForklift OperationSafety ComplianceCustomer ServiceStockingSales Floor MaintenanceHazardous Materials HandlingAssociate Training

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills or experiences are required for the O/N Merchandising Lead role?

The role requires skills in supervising associates, member service, merchandising, stocking merchandise, maintaining safety standards, and leading teams to meet business priorities.

What is the company culture like for this position?

The culture emphasizes compliance with company policies, supporting the Open Door Policy, member service excellence, safety, team collaboration, and adapting to change.

What makes a strong candidate for this Merchandising Lead role?

Strong candidates have experience supervising associates, providing member service, handling merchandising and stocking, ensuring safety and compliance, and leading teams effectively.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

Land your dream remote job 3x faster with AI