NY IME Operations Manager

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical OperationsIndustries

Requirements

Candidates should possess an Associate’s Degree or Bachelor’s Degree, and preferred experience includes business experience in a healthcare and/or insurance setting, specifically in Worker’s Compensation and/or Auto insurance, along with preferred NY IME experience. Strong communication skills, critical thinking abilities, and efficient time management are essential, alongside computer literacy and typing skills.

Responsibilities

The NY IME Operations Manager will oversee and ensure the overall profitability of the regional operations center by driving revenue growth through excellent customer service, meeting scheduling best practices, and ensuring timely report delivery. They will manage staffing efficiencies, monitor staff performance and capacity, conduct performance evaluations, and handle employee discipline as needed. The role involves client interaction, including physician selection and invoice management, overseeing the deposition process, and coordinating with other support departments. Additionally, the Operations Manager will present regular reports to management, build relationships with key physicians, and manage client visits as requested by the Sales staff, while also planning and organizing daily activities related to production and operations.

Skills

Operations Management

Staff Performance Monitoring

Client Relationship Building

Revenue Growth Strategies

Customer Service

Reporting & Data Analysis

Physician Selection

Team Leadership

Performance Evaluation

Discipline & Termination

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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