Network Operations Center Lead Engineer
paytronizSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates must possess a minimum of 2 years of experience in a similar role, demonstrating proficiency in operating within a 24x7 operational environment, including weekends and holidays. They should have experience with GCP in a Linux environment, along with familiarity with Windows, Linux, and network administration concepts. A level-headed approach to stressful situations, excellent English communication skills (verbal and written), and the ability to multitask and react quickly to multiple issues simultaneously are essential. SQL Server knowledge is considered a beneficial asset, and relevant courses and certifications such as MCSE or CCNA are valued.
Responsibilities
The NOC Support Administrator will provide 24x7 support for managed database and application infrastructure operations to Pythian’s customers, monitoring application performance and system alerts using various monitoring tools. They will respond to incidents, escalate issues according to protocols, trigger operational procedures, and actively participate in customer incidents, providing data, communication, and status updates. The role involves maintaining knowledge of ITSM tools, monitoring tools, and operational procedures, coordinating solutions, recommending best practices, configuring and maintaining servers, troubleshooting operational problems, administering proactive checks, and communicating status and planning activities to customers and team members. Participation in shift patterns and on-call coverage is required, alongside continuous learning of database technologies and providing support.
Skills
Network Monitoring
Application Performance Monitoring
System Alerts
Monitoring Tools
Database Support
Infrastructure Operations
Pythian
Cloud migration and data management services
About Pythian
Pythian assists businesses in managing and optimizing their data and IT infrastructure through services like cloud migration, managed services, and advanced analytics. They help companies transfer their data to cloud platforms such as Google Cloud, AWS, and Microsoft Azure, while providing ongoing support for smooth operations. Pythian differentiates itself by offering specialized services in machine learning and data science, enabling businesses to turn their data into valuable insights. Their goal is to empower organizations to leverage cloud computing and advanced analytics to improve operations and drive growth.
Key Metrics
Ottawa, CanadaHeadquarters
1997Year Founded
$20.4MTotal Funding
EARLY_VCCompany Stage
Consulting, Enterprise Software, AI & Machine LearningIndustries
501-1,000Employees