(New Philadelphia) Customer Design Technician Associate-Senior at American Electric Power

New Philadelphia, Ohio, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, Electric PowerIndustries

Requirements

Valid Driver's License
For Associate: Minimum high school diploma or equivalent plus 2 years of related utility industry work experience; or Associate's Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields
For Technician: Associate Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields plus 2 years of related utility industry work experience; or high school diploma or equivalent and 4 years of related utility industry work experience
For Senior: Associate Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields with minimum 4 years of related utility industry work experience; or high school diploma or GED with minimum 6 years of related utility industry work experience, including experience in technical engineering knowledge projects; meets expectations of Technician level
Ability to walk rights-of-way of various terrain in adverse conditions to patrol distribution power lines
Ability to carry and handle telescopic measuring sticks and switching sticks weighing 11 pounds
Ability to use a brush axe (approx. 6 pounds) or machete (approx. 2 pounds)

Responsibilities

Perform entry-level technical work associated with planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of company equipment and facilities
Possess and gain technical knowledge from Associate Degree in relevant engineering technology fields, standards, codes, regulations, equipment, materials, systems, and business processes
Assist employees in handling defined portions of routine problems
Demonstrate basic computer literacy, knowledge, and skills
Perform work activities as assigned and coached by higher-level employees
Work with others to supply information and seek assistance
Plan work in accordance with AEP standard planning practices and prioritize routine work
Maintain accurate records
Apply technical knowledge and experience to resolve problems in assigned work
Use initiative to improve processes and increase job knowledge/technical skills
Seek out, compile, analyze, and interpret information to perform work and solve problems
Communicate effectively orally and in writing with internal/external customers
Assist in preparation of technical reports and papers
Demonstrate team player abilities and relate to people openly, friendly, and sincerely
Develop decision-making skills based on sound judgment and job knowledge
Develop understanding of local organizational unit roles and responsibilities

Skills

Key technologies and capabilities for this role

Electrical Engineering TechnologyElectronic Engineering TechnologyCivil Engineering TechnologyMechanical Engineering TechnologyTechnical StandardsCodes and RegulationsComputer LiteracyProblem SolvingPlanning

Questions & Answers

Common questions about this position

What education or experience is required for the Customer Design Technician Associate position?

Minimum high school diploma or equivalent plus 2 years of related utility industry work experience, or an Associate's Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields.

What is the salary range for this position?

This information is not specified in the job description.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What key skills are needed for this role?

Technical proficiency from an Associate Degree in engineering technology, basic computer literacy, effective communication both orally and in writing, problem-solving initiative, and ability to work as a team player.

What makes a strong candidate for this Customer Design Technician role?

Candidates with an Associate Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology, related utility experience, a valid driver's license, and skills in technical problem-solving, communication, and teamwork stand out.

What is the company culture like at American Electric Power?

AEP was named on Forbes magazine’s America’s Best Large Employers 2025 list, emphasizing a team-oriented environment where employees assist each other, communicate openly, and use initiative to improve processes.