Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Media, TechnologyIndustries
Requirements
In-depth experience, knowledge and skills in own discipline (network engineering)
Ability to determine own work priorities
Ability to act as resource for colleagues with less experience
Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Understanding of Operating Principles and ability to apply them
Commitment to owning the customer experience
Enthusiasm for learning, using and advocating company technology, products and services
Ability to win as a team and be open to new ideas
Participation in the Net Promoter System (huddles, call backs, feedback)
Drive results and growth
Support a culture of inclusion
Responsibilities
Develops practices and procedures for network installation, maintenance and operation
Develops and implements test and acceptance criteria for network elements
Schedules equipment activations and customer-affecting network maintenance
Develops documents of customer networks for network users
Meets with potential customers, designs solutions, works with vendors on pricing and implements solutions adaptable to customer need changes
Exercises judgment during incident management, site design, network configuration and network activation to ensure efficient use of funds and time
Designs network site planning for multiple regional network sites
Represents Regional Company interests with providers to ensure timely delivery of circuits
Develops and maintains network element documentation and inventory
Maintains appropriate inventory of network spare equipment for rapid restoration
Orders, tracks and reports on all internal and external wired and wireless connection activation activities
Develops cost proposal documents
Consistent exercise of independent judgment and discretion in matters of significance
Network site planning, equipment deployment planning, deployment managing and basic design of network instances
Completes network deployment, manages contract teams in deployment, provisions and supports wireless, Ethernet transport regional network serving residential and commercial customers
Responds to network incidents, determines resources needed for correction and corrects or leads team involved in resolving incident
Other duties and responsibilities as assigned
Skills
Network Planning
Equipment Deployment
Network Design
Wireless
Ethernet Transport
Incident Management
Network Installation
Network Maintenance
Network Configuration
Network Activation
Site Design
Comcast
Comcast Corporation is a global media and technology company.