National Trainer - Field at CDK Global

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

At least 5 years of experience with demonstrated success in retail automotive
At least 2 years experience with demonstrated success in retail automotive
100% Travel (Must reside near a Major Airport)

Responsibilities

Leverage existing Accounting, Fixed Operations, Sales, CRM and Desking expertise to ensure CDK configurations align with client business requirements
Become an expert on CDK Retail software and retail applications
Make best practice recommendations for CDK configurations and/or client business processes to maximize client utilization and business results
Confer with client and CDK on best practices utilizing CDK solutions
Interact with, and train, assigned clients regarding CDK solutions
Work with peers and other project colleagues to achieve project results
Mentor other on-site associates to help them grow their knowledge and broaden their expertise
Review Performance reporting, comparing to benchmarks/goals for process and business improvement opportunities
Act as an advocate for clients within CDK
Maintain a high level of awareness of current automotive business trends and best practices
Evaluate dealership knowledge and their current level of process and product utilization
Advise on best practices that drive dealership efficiency, system utilization, margins, sales, productivity, and revenue
Complete paperwork and documentation in the designated timeframe
Support strategic and operational improvements with CDK team

Skills

Key technologies and capabilities for this role

CDK RetailAccountingFixed OperationsSalesCRMDeskingBusiness Process ConsultingTrainingPerformance Reporting

Questions & Answers

Common questions about this position

What is the salary for this National Trainer position?

This information is not specified in the job description.

Is this role remote or does it require travel?

The position is field-based with 100% travel, and candidates must reside near a major airport.

What experience is required for this role?

At least 5 years of experience with demonstrated success in retail automotive is required.

What does CDK Global do?

CDK Global is a leading provider of cloud-based software to dealerships and OEMs across automotive and related industries, offering a SaaS platform that manages end-to-end business operations for dealerships.

What makes a strong candidate for this position?

Candidates with at least 5 years of demonstrated success in retail automotive, expertise in Accounting, Fixed Operations, Sales, CRM, and Desking, and the ability to travel 100% are ideal.

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters

1972Year Founded

IPOCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.

Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.

Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.

The company offers a subscription-based model for its software solutions.

CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.

Digital transformation in automotive industry presents opportunities for expanding software offerings.

Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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