NA Professional Services Delivery Manager - MOM at Rockwell Automation

Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Life SciencesIndustries

Requirements

Bachelor's Degree or Equivalent Years of Relevant Work Experience
Legal authorization to work in the U.S. (no sponsorship for employment visas)
Ability to travel up to 30% of the time
(Preferred) 2+ years management experience
(Preferred) Experience in complex professional services execution
(Preferred) 5+ years (incomplete in description, implied relevant experience)

Responsibilities

Direct client engagement, stakeholder management, and MES solution adoption and expansion planning
Manage quality to ensure first time right software delivery, conforming to SDLC standards, and establishing tight controls for development and formal release process
Manage existing and newly acquired accounts to ensure good business pursuits concerning profitability, scalability, and conforming to focused industry solutions
Manage regional projects/programs indicators, shipment Annual Operating Plan (AOP) and margin, along with forecasting and managing risk
Manage regional projects through project managers, coordinate with finance to ensure revenue recognition from project activities monthly
Manage use of regional team and assigned Center of Excellence staff to forecast, plan, manage and calibrate resource needs based on all opportunity pipelines
Lead solution and resource collaboration requirements with global and regional service manager counterparts, and Global Capability Center partners
Leverage reusable solutions, implementation strategies, right first-time quality, and standardized delivery methodologies
Attract, retain, develop, evaluate, motivate and lead personnel to ensure the efficient operation of the delivery team
Ensure regional project teams comply with the use of standardized company project management controls: issue management, change management, quality management, financial systems, and risk management
Guide use of both internal quality management systems and applicable industry-specific regulatory quality compliance and continuous improvement initiatives for productivity gains
Accountable to ensure that regional project managers manage the budgets for project expenditures providing a full and accurate disclosure of budget, including cost center variance reporting, forecasting and explanations of over/under expenditures
Executive governance of regional project and business status including senior leadership, finance leadership, customer leadership and other internal and external stakeholders

Skills

Key technologies and capabilities for this role

MOMMESProject ManagementStakeholder ManagementSDLCBudget ManagementResource SchedulingClient RetentionProfitability ManagementDelivery Quality

Questions & Answers

Common questions about this position

Is this position remote?

Yes, you will work remotely from any location in the United States.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for the NA Professional Services Delivery Manager role?

Key skills include project monitoring and control, budget management, resource scheduling, stakeholder management, and expertise in MES solutions and SDLC standards.

What does the company culture at Rockwell Automation feel like?

The culture emphasizes energized problem solvers who take pride in impactful work, welcoming makers, forward thinkers, and those focused on productivity, sustainability, and agility for manufacturers.

What makes a strong candidate for this Delivery Manager position?

Strong candidates excel in leading delivery teams for profitability and quality, managing projects and resources, stakeholder engagement, and driving MES solution adoption in manufacturing operations.

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters

1903Year Founded

$39.1MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Time off

Parental Leave

Caregiver Leave

Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.

Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.

Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.

The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.

Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.

The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.

Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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