Multi Services Assistant at Williams

Leeds, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Financial Services, Legal, Professional ServicesIndustries

Requirements

Outstanding customer service skills with the ability to interact with people across a diverse range of backgrounds and levels
Well presented with a professional manner
Computer literate with good knowledge of all MS packages
Quick learner
Effective communicator at all levels, both written and oral
Hands on team worker
Attention to detail, ability to retain high levels of concentration
Ability to deal with urgent tasks in a timely and effective manner
Ability to multitask

Responsibilities

Efficiently and promptly answer client queries
Adhere to all Williams Lea policies and procedures
Interact courteously with clients and visitors, following company protocols
Maintain a professional and welcoming front desk presence
Assist with hospitality services, such as guest reception and refreshments
Ensure a positive experience for clients and visitors
Organise and maintain physical and digital files
Follow established procedures for document management
Retrieve and archive documents as needed
Assist with photocopying, printing, and other reprographic tasks
Ensure accurate reproduction of documents
Handle incoming and outgoing mail efficiently
Sort, distribute, and process mail according to company guidelines
Assist with administrative tasks as required
Collaborate with colleagues to meet service levels
Maintain a responsive and adaptable approach
Recognise and understand client needs and translate client requirements into responsive services
Foster positive relationships between Williams Lea and clients

Skills

Key technologies and capabilities for this role

Customer ServiceReceptionHospitalityFilingAdministrative SupportReprographics

Questions & Answers

Common questions about this position

What is the pay for this Multi Services Assistant role?

The position offers hourly pay of £12.24 per hour plus holiday pay.

Is this a remote or onsite position?

This is a fully onsite role based in Leeds.

What skills are required for this role?

Key skills include outstanding customer service, ability to interact with diverse people, professional presentation, and adaptability for various administrative tasks like reception, hospitality, filing, reprographics, and mail services.

What is the employment type and contract for this position?

It is a part-time, zero hours contract with shifts during days, working as part of the relief team covering various UK client sites.

What makes a strong candidate for this Multi Services Assistant role?

Strong candidates demonstrate outstanding customer service skills, professional presentation, adaptability to varied tasks at short notice, and a courteous approach to client interactions across diverse backgrounds.