Multi Services Assistant at Williams

Basingstoke, England, United Kingdom

£27,170 – £27,170Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Business Services, Professional ServicesIndustries

Experience of working in a corporate environment
Experience working on Microsoft Office programmes
Excellent customer service skills, confident in liaising with Clients and strong communication skills
Client-focused approach to service provision through personal commitment to their business
Strong attention to detail and a critical eye for accuracy, with a ‘right first time’ attitude
Ability to work under pressure within tight deadlines with flexible approach
Continual improvement mentality, open and receptive to feedback
Build and grow relationships with key Clients and service users
Ownership for work produced in terms of the final product e.g. consistency, accuracy and quality

Taking and passing on accurate messages
Courteously greet and interact with visitors to the premises
Manage room and hospitality bookings, including setting up rooms
Arrange hospitality and liaise with onsite cleaning teams
Organise and order catering
Supervise and assist at events (including evening events as agreed overtime)
Diary management of meeting rooms and desk bookings
Deliver an exceptional electronic and hard copy file management service
Return or add documents to existing client files
Work with the practice management system to log and record documents
Handle and administer closed files as requested
Sort, scan, rename and distribute incoming mail
Provide photocopying, scanning, and printing as per customer instructions
Collect and complete any information required for billing or client charge back data
Extensive computer and data related tasks
Accept requests from Fee Earners/PAs, notifying them of estimated completion time as appropriate and in line with service level agreements
Collect and frank outgoing mail – process letters for printing and complete envelope fulfilment requirements
Handle incoming and outgoing deliveries via courier – ensure that all incoming documents are scanned entirely and allocated to the relevant electronic post folders
Deal with incoming hand deliveries from clients – ensure that all incoming documents are scanned entirely and allocated to the relevant electronic post folders