Mortgage Broker Account Manager at Together

Cheadle, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Mortgage LendingIndustries

Requirements

Experience working in Financial Services
Telephone Sales experience
Exceptional relationship building and communication skills
Strong Objection handling and problem solving skills
Desirable: CeMAP Qualified or Equivalent

Responsibilities

Deliver outstanding service both on the phone and via emails with key Mortgage Brokers to build strong relationships
Work with Account Managers to drive sales and ensure that KPIs are met
Respond to inbound intermediary telephone enquiries, giving exceptional customer service in relation to product and criteria information
Update the Account Managers with regular feedback from the Brokers and in terms of the market, helping the Account Managers to identify new opportunities
Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
Manage new/existing relationships, promoting company's products and services
Immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representation of the company at all levels with our intermediary partners

Skills

Key technologies and capabilities for this role

mortgage productscustomer servicetelephone salesemail communicationrelationship managementKPI managementsales supportproduct knowledgemarket feedbackintermediary management

Questions & Answers

Common questions about this position

What benefits does Together offer?

Together provides 26 days holiday plus a birthday off (increasing to 30 days with service), discretionary annual bonus, matched pension, health cash plan, private medical insurance, life assurance, critical illness cover, travel loans, ride to work scheme, free gym access, and local discounts.

Is this role remote or on-site?

The position is on-site.

What skills are required for the Mortgage Broker Account Manager role?

Essential skills include experience in Financial Services, Telephone Sales experience, exceptional relationship building and communication skills, and strong objection handling and problem solving skills. CeMAP Qualified or equivalent is desirable.

What is the company culture like at Together?

Together embraces diversity and inclusion, celebrates differences, supports colleagues, and values a variety of backgrounds, perspectives, and skills. They encourage immersing in the company's policies, procedures, and culture.

What makes a strong candidate for this role?

Candidates with experience in financial services, telephone sales, relationship building, communication, objection handling, and problem-solving skills are ideal; CeMAP is desirable. Even if you don't have all skills, apply for a discussion on suitability.

Together

Mentorship software for employee development

About Together

Together Platform provides mentorship software aimed at improving employee development within organizations. The platform operates as a software-as-a-service (SaaS) solution, allowing companies to access its features online through a subscription model. Users can customize templates for various mentoring formats, create session agendas, and utilize reporting dashboards to assess the effectiveness of their mentorship programs. Together Platform stands out from competitors by achieving a high satisfaction rate of 98% among users, thanks to its effective matching criteria that connect mentors and mentees. The company's goal is to help medium to large enterprises foster professional growth and learning among their employees through well-structured mentorship programs.

Toronto, CanadaHeadquarters

2018Year Founded

$1.5MTotal Funding

SEEDCompany Stage

Enterprise Software, EducationIndustries

11-50Employees

Risks

Integration challenges with Absorb's systems could lead to customer dissatisfaction.

New feature launches may face technical issues, affecting user experience.

Economic downturns could reduce revenue due to dependence on subscription fees.

Differentiation

Together offers customizable templates and session agendas for mentorship programs.

The platform provides AI-driven analytics for deeper insights into mentorship effectiveness.

Together boasts a 98% satisfaction rate in mentor-mentee matching.

Upsides

Integration with LMS is enhancing holistic employee development experiences.

Demand for diversity-focused mentorship programs is rising, supporting underrepresented groups.

Remote work increases the need for virtual mentorship solutions, boosting Together's relevance.

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