Mitarbeiter Client Support (m/w/d) at Santander

Vienna, Vienna, Austria

Santander Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Abgeschlossene technische Ausbildung (z.B. HTL)
  • Adäquate Berufserfahrung von Vorteil
  • Sehr gute EDV-Anwenderkenntnisse (insbesondere MS-Office)
  • Gute Englisch- sowie Deutschkenntnisse wünschenswert
  • Selbständiges Arbeiten, vernetztes Denken und Teamfähigkeit
  • Hohes Maß an Qualitäts- und Verantwortungsbewusstsein
  • Führerschein (Klasse B)

Responsibilities

  • Administration und Konfiguration von Windows Clients und Peripherie
  • Wartung von Intune Installationspaketen sowie von Android Smartphones
  • Vorbereitung und Wartung der bestehenden Enduser-Devices (on-site & Digital-Workplace)
  • Organisation und Durchführung von Service Improvements
  • Pflege interner Benutzerhandbücher („Self-Service“) und Asset-DB
  • Funktion als Kommunikationsstelle zwischen Service Providern und Anwendern

Skills

Key technologies and capabilities for this role

Windows ClientsIntuneAndroid SmartphonesMS-OfficeEnduser-DevicesService ImprovementsAsset-DB

Questions & Answers

Common questions about this position

What is the salary for this Client Support position?

The guaranteed minimum gross annual salary is €45,811.22 for 38.50 hours per week, with willingness to pay more based on qualifications and experience, plus a performance-based variable component.

Is remote work or home office possible in this role?

Yes, the position offers flexible working hours and home office possibilities.

What qualifications and skills are required for this position?

A completed technical education (e.g., HTL) is required, along with very good IT user skills (especially MS Office), good German and English knowledge desirable, ability to work independently, networked thinking, team skills, high quality and responsibility awareness, and a class B driver's license.

What is the work environment like at Santander Consumer Bank?

Employees can expect a modern and dynamic work environment with a versatile and challenging scope of tasks.

What benefits are offered in this role?

Benefits include flexible working hours, home office options, an individual onboarding program, training opportunities, attractive social benefits such as bonus payments, various allowances and discounts, and company events.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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