Mitarbeiter (all genders) Teilzeit 20h in Düsseldorf at Zalando

Düsseldorf, North Rhine-Westphalia, Germany

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Fashion, E-CommerceIndustries

Requirements

Gute Deutschkenntnisse (sich gut ausdrücken können)
Positives Auftreten und positive Attitude
Teamplayer, der Kolleg*innen unterstützt
Erfahrung im Einzelhandel oder Umgang mit Kund*innen (erwünscht, aber kein Muss)
Begeisterung für Zalando und Nachhaltigkeitsziele

Responsibilities

Kunden begrüßen, mit einem Lächeln und hilfsbereit bedienen
Für einen gut sortierten und attraktiven Store auf der Fläche und in der Anprobe sorgen
Kassiervorgänge professionell und effizient abwickeln
Reklamationen und Retouren schnell bearbeiten
Positiven letzten Eindruck für Kunden schaffen

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesFashion RetailTeamworkCustomer Greeting

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position with 20 hours per week.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What skills or experience are required for this position?

Experience in retail or customer service is preferred but not required, along with good German language skills, a positive attitude, and strong teamwork abilities.

What is the company culture like at Zalando?

Zalando emphasizes an inclusive culture, evaluating candidates based on qualifications and performance, and values diversity across all identities while focusing on sustainability and creating great customer experiences.

What should I include or avoid in my application?

Focus on why you are perfect for the role based on your qualifications, and avoid adding your photo, age, or marital status to your resume; inform them of any support needs for the application process.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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