Mitarbeiter (all genders) Teilzeit 15h in Düsseldorf at Zalando

Düsseldorf, North Rhine-Westphalia, Germany

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Experience in retail or customer service is beneficial, but not required
Fluent German language skills and a positive attitude are essential
Ability to work effectively as part of a team

Responsibilities

Greet customers with a smile and provide helpful assistance
Contribute to a positive attitude and ensure customers enjoy their visit
Maintain store appearance, ensuring a well-stocked and attractive environment
Process transactions professionally and efficiently
Handle returns and exchanges promptly
Identify with Zalando and our goal of creating a more sustainable world

Skills

Key technologies and capabilities for this role

Customer ServiceRetailGerman LanguageTeamworkTransaction ProcessingReturns HandlingStore Maintenance

Questions & Answers

Common questions about this position

Is this a full-time or part-time position, and how many hours per week?

This is a part-time position requiring 15 hours per week.

What is the work location for this role?

The position is onsite in Düsseldorf.

What skills or experience are required for this job?

Fluent German language skills and a positive attitude are essential, with the ability to work effectively as part of a team. Experience in retail or customer service is beneficial but not required.

What is the company culture like at Zalando?

Zalando values energetic, creative, and open-minded talents, emphasizes diversity and inclusion by evaluating candidates based on qualifications and performance, and aims to create an inclusive e-commerce ecosystem.

What should I include in my application for this role?

Focus on demonstrating why you are the perfect fit for the role, avoid including your photo, age, and family status in your resume, and provide information about any support needs.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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