Mission Success Lead - DHS

Position Overview

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Our mission is to be the technology backbone for strategic competition against peer adversaries. These missions – including intelligence, information operations, special activities, and perception management – are happening today and their success or failure will determine if we go to war tomorrow. We've been on the front lines of these missions since 2019, and have grown to support a wide range of missions across all US service branches, multiple combatant commands, partner nations, and interagency stakeholders. We deploy both hardware and software products to support people on the front lines that span collection, planning / assessments, and effects. We've grown from $3M in run-rate revenue in 2021 to $80M in run-rate revenue today. We've been profitable since 2022 and have raised $91M in venture capital funding through Series B. We're valued at $1.5B as of 2025.

About the Role

We are looking for a Mission Success Lead to execute on our deployments and deliver great technology outcomes to our defense and national security partners at Vannevar. This position will report to a Mission Success Manager aligned to one of our pods. These pods focus on launching foothold pilots, converting pilots into larger projects, and embedding those projects within existing programs or inventing new ones within the national security space.

We're looking for someone who brings experience and intuition to deploying new defense products with the Department of Defense. You are a mission domain expert with mission user experience, intelligence domain knowledge, or military service. You understand our partners' needs and challenges because you lived them. You are a motivated problem solver who takes ownership, acts with urgency, and is comfortable with ambiguity. You like a challenge, and you don’t quit.

As a Mission Success Lead, you will execute on the delivery strategy on our current deployments and new footholds as we develop them to deliver unit-changing mission outcomes for our defense partners through the technology we deploy.

Responsibilities

• Own the delivery of capabilities outlined within contracted periods of performances (POPs); whether it be a 6-month pilot, 12-month period of performance, or multi-year program of record.
• Go above and beyond to exceed customer expectations, and over-deliver to the point where continuing to partner with us is a no-brainer.
• Deeply understand the mission sets and pain points of our users so that we can tackle their challenges using a combination of Vannevar’s capabilities.
• Go to where the users are. To best understand how Vannevar can provide value, we need to sit in the same spaces as our users.
• Help us build world-class software. While product and engineering teams speak with customers directly, mission success is often our eyes and ears for on-the-ground reality. You will bring this expertise back to the rest of the company to ensure we are developing disruptive capabilities for our user base.
• Direct resources as needed, whether that be onsite embedded personnel, product managers, engineers or other mission personnel. You will need to be able to influence cross-team members to direct the appropriate resources to customer objectives.

Requirements

• 2+ years experience deploying SaaS software.
• Experience working within DHS, CBP, ICE, HSI, DEA, with a preference for candidates who have interagency or law enforcement (LE) experience.
• A mission domain expert with 5+ years of mission user experience, intelligence domain knowledge, or military service. You understand our partners' needs and challenges because you lived them.
• A motivated problem solver who takes ownership, acts with urgency, and is comfortable with ambiguity. You like a challenge, and you don’t quit.
• Previous experience owning customer renewal and expansion cycles.
• U.S. Person status is required.