Mid-Market Account Director at OpenAI

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

4+ years selling platform-as-a-service and/or software-as-a-service
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Customer-centric mindset with motivation to understand customer priorities and build strong relationships
Passion or deep curiosity in artificial intelligence
Builder mindset excited to impact company operations, build systems and processes
Excited by new challenges and bespoke issues requiring multidimensional knowledge
Strategist who understands go-to-market best practices and plans years ahead

Responsibilities

Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan
Lead prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture

Skills

Key technologies and capabilities for this role

Account ManagementSales StrategyPipeline GenerationRevenue ForecastingData AnalysisStrategic PlanningAI DeploymentCustomer SuccessPartnership BuildingIndustry Analysis

Questions & Answers

Common questions about this position

What is the salary for the Mid-Market Account Director role?

The salary is $220K.

Is this role remote or based in an office?

This role is based in San Francisco with a hybrid work model of 3 days in the office per week, and relocation assistance is offered to new employees.

What experience is required for this position?

Candidates need 4+ years selling platform-as-a-service and/or software-as-a-service, designing and executing complex deal strategies, supporting growth of fast-growing companies, working with C-level executives, communicating technical concepts, leading high-visibility events, and gathering market intelligence.

What is the team culture like at OpenAI?

The GTM team consists of Sales, Solutions, Support, Marketing, and Partnership professionals collaborating to help customers deploy AI products, with a focus on building safe AGI for humanity; the role involves supporting company culture development.

What makes a strong candidate for this role?

A strong candidate is customer-centric, motivated to understand customer priorities, build executive relationships, and help them use AI models to improve products and services.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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