[Remote] Account Director, Mid-Market at Bazaarvoice

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, Retail, E-commerceIndustries

Requirements

1+ years relative experience in software, SaaS, or Internet marketing
Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
Proven ability to articulate a vision that resonates with the customer and demonstrates value
Experience using two-way discovery to uncover customer need and matches solutions to that need
Ability to build trusted and long relationships
A strong understanding of business practices, industry trends, and competitors to each renewal/sales cycle
Effectively create and articulate ROI in the negotiation process to bring the utmost value to both the consumer and Bazaarvoice
Strong record of achievement in a renewals/sales position within software as a service and/or other online based technologies
Experience in renewals with exposure to upsells and cross-sells
Ability to manage a broad territory and carry the entire renewal and sales process from start to finish

Responsibilities

Being confident in defending and selling a high-ROI solution
Demonstrating the value propositions of our products and services
Drive conversational discovery dialogue with the customer in order to reveal underneath pains and requirements
Convincing client’s IT personnel and being able to “talk shop” with them
Partnering with the client’s marketing and merchandising staff and working through their organization to find the key decision makers
Working through the legal aspects of the contract with the client’s lawyer while leveraging our internal counsel to close the deal
Demonstrates passion and energy both externally with the customer and internally with cross functional teams
Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales process

Skills

Key technologies and capabilities for this role

salesrenewalsupsellscross-sellsterritory managementaccount management

Questions & Answers

Common questions about this position

What is the salary or compensation for the Account Director role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this Account Director position?

The role requires experience in renewals with exposure to upsells and cross-sells, the ability to manage a broad territory and carry the entire renewal and sales process independently, and a strong record of achievement in renewals/sales within SaaS or other online technologies.

What is the company culture like at Bazaarvoice?

Bazaarvoice fosters a challenging environment that pushes individuals outside their comfort zones, supports team collaboration in renewals/sales, and is recognized as a Great Place to Work in multiple countries.

What makes a strong candidate for this Account Director role?

A strong candidate craves challenges, has renewals experience with upsell/cross-sell exposure, can independently manage the full sales process in a broad territory, and boasts a proven track record in SaaS sales.

Bazaarvoice

Facilitates user-generated content for eCommerce

About Bazaarvoice

Bazaarvoice enhances consumer experiences and drives sales by leveraging user-generated content, such as customer reviews, ratings, and visual content. The company provides tools that allow retailers and brands to collect, manage, and distribute this content, integrating it into their online stores and marketing strategies. Bazaarvoice stands out by offering a powerful content engine that amplifies the reach of client content across a vast retail network and integrates with social media platforms. The goal is to empower brands and retailers to use customer opinions and visual content to inspire confidence and increase sales.

Austin, TexasHeadquarters

2005Year Founded

$19.4MTotal Funding

POST_IPO_EQUITYCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Mental wellness matters - All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.

Improve your community and b:generous - We believe in investing our time and money to support our communities globally.

Embrace wellness and reward others - Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.

Paid sabbaticals - We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.

Recognition-based culture - We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.

Flexible work from home policies - The working world has changed. So have we.

Risks

Fake reviews and fraudulent content threaten Bazaarvoice's credibility and consumer trust.

Economic downturn reduces consumer spending on non-essential items, impacting demand.

Integration of Granify introduces risks in aligning AI-driven contextualization with existing systems.

Differentiation

Bazaarvoice leverages user-generated content to enhance consumer experiences and drive sales.

The company offers a powerful content engine that amplifies client content reach.

Strategic partnerships with social media platforms turn visual content into actionable purchase points.

Upsides

AI-driven personalization tools enhance user experience and increase engagement.

Growing concern over fake reviews boosts Bazaarvoice's authenticity verification processes.

Partnership with Attentive expands communication channels for personalized consumer interactions.

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