MEX Specialist II A (Gerente) at Santander

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Formación profesional de grado medio/superior en administración, gestión o similar (se valorará formación complementaria en atención al cliente, finanzas o gestión documental)
Experiencia de 2–3 años en operaciones bancarias y servicios financieros
Conocimientos medios de herramientas: Word, Outlook, Excel, PowerPoint y ChatGPT
Mínimo 2 a 3 años de antigüedad, sin faltas injustificadas ni actas administrativas
Productividad superior al 80%
Calidad superior al 99%
Cumplir con el perfil solicitado

Responsibilities

Validación de volúmenes con el equipo de informes
Validar factura con el equipo de finanzas
Aprobación y envío de bonos y horas extras
Preanálisis de dimensionamiento
Distribución de plantilla
Enviar Log de Cuadre
Coordinación con RRHH para cubrir vacantes
Validación de documentación cargada por los supervisores
Actualización de BIAS
Juntas con los supervisores y operación
Seguimiento a casos de baja productividad
Garantizar la Planeación de horarios de Oficina-Home Office
Planeación, registro y aprobación de vacaciones
Seguimiento a capacitaciones
Cuidar y vigilar la rotación del área
Asegurar el cumplimiento de cursos normativos
Coordinación de pruebas en sistemas
Asegurar el cumplimiento operativo de: Productividad, SLA y MPU
Tener y cuidar el buen clima laboral

Skills

Key technologies and capabilities for this role

ExcelWordOutlookPowerPointChatGPTGestión de operacionesPlaneación de horariosAnálisis de productividadCoordinación RRHHBIAS

Questions & Answers

Common questions about this position

What experience is required for the MEX Specialist II A (Gerente) role?

Candidates need 2-3 years of experience in banking operations and financial services, along with intermediate knowledge of Word, Outlook, Excel, PowerPoint, and ChatGPT.

What is the work schedule for this position?

The schedule is Monday to Friday from 09:00 to 19:00 hours, with possible weekends.

What education is required for this role?

A professional degree at medium/superior level in administration, management, or similar is required; additional training in customer service, finance, or document management is valued.

What are the key requirements to apply for this position?

Applicants must have at least 2-3 years of seniority, no unjustified absences or administrative records, productivity above 80%, quality above 99%, and meet the requested profile.

What salary or compensation does this role offer?

This information is not specified in the job description.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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