menadżer(-ka) relacji z klientem at Santander

Częstochowa, Silesian Voivodeship, Poland

Santander Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Higher education
  • Over 5 years of experience in banking and sales of banking services and products, including investment products
  • Values contact with people and long-term relationships based on trust
  • Likes to set ambitious goals and thrives on achieving them
  • Comfortable working both individually and in a team
  • Wants to develop in banking and gain new skills in areas such as Select, Mortgage, SME, etc
  • Ability to communicate in English at a communicative level, enabling contact with foreign clients and assistance in choosing appropriate banking products
  • Experience in selling investment products (including funds)
  • Category B driving license (preferred)

Responsibilities

  • Provide professional service and the best customer experience during visits to the branch
  • Offer and promote banking products
  • Achieve individual and team sales targets, with monthly bonuses
  • Direct and telephone contact with clients
  • Build long-term relationships with clients and acquire new ones
  • Increase customer satisfaction and loyalty by providing personalized solutions for products and services
  • Work in accordance with existing procedures and standards across all distribution channels

Skills

Banking Sales
Investment Products
Funds
Mortgage
SME
Customer Relationship Management
English Communication
Sales Targets
Customer Service

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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