menadżer(-ka) relacji z klientem at Santander

Częstochowa, Silesian Voivodeship, Poland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Higher education
Over 5 years of experience in banking and sales of banking services and products, including investment products
Values contact with people and long-term relationships based on trust
Likes to set ambitious goals and thrives on achieving them
Comfortable working both individually and in a team
Wants to develop in banking and gain new skills in areas such as Select, Mortgage, SME, etc
Ability to communicate in English at a communicative level, enabling contact with foreign clients and assistance in choosing appropriate banking products
Experience in selling investment products (including funds)
Category B driving license (preferred)

Responsibilities

Provide professional service and the best customer experience during visits to the branch
Offer and promote banking products
Achieve individual and team sales targets, with monthly bonuses
Direct and telephone contact with clients
Build long-term relationships with clients and acquire new ones
Increase customer satisfaction and loyalty by providing personalized solutions for products and services
Work in accordance with existing procedures and standards across all distribution channels

Skills

Key technologies and capabilities for this role

Banking SalesInvestment ProductsFundsMortgageSMECustomer Relationship ManagementEnglish CommunicationSales TargetsCustomer Service

Questions & Answers

Common questions about this position

What is the location and work arrangement for this role?

The position is onsite in Częstochowa, Poland, specifically at the 1st Branch on Al. Wolności 17.

What benefits are offered for this position?

Benefits include an attractive bonus system with a guaranteed bonus during the training period, a comprehensive benefits package, and life insurance.

What experience and skills are required for this role?

Candidates need over 5 years of experience in banking and sales of banking services including investment products, higher education, communicative English, and experience selling investment products; a category B driving license is preferred.

What is the compensation structure, including salary and bonuses?

Salary is not specified, but there is an attractive bonus system with monthly bonuses and a guaranteed bonus during the training period.

What does the company value in its culture and employees?

The company values building long-term trust-based relationships with clients, providing the best customer experience, goal orientation, teamwork, and professional development in banking.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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