Membership Sales Part Time at BJ's Wholesale Club

Clearwater, Florida, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Must be available Fri - Mon 5p - 9pm
Part-time employment
Carry out job functions and responsibilities as assigned
Support the application of club policies, procedures, and compliance
Acts with honesty and integrity and lead with the member in mind
Ensure a safe and positive environment for members and team
Embrace inclusion and diversity, working with collaboration and respect
Work as a team to achieve goals
Move with speed and agility
Innovate and adapt
Maintain a friendly and positive attitude
Understand how to access and read production and/or financial performance reporting for the department
Exhibits clear understanding of all BJ’s Membership options and Co-Brand credit card

Executing Acquisition 365
Renewing memberships
Upgrading memberships
Cross-selling BJ’s Loyalty Programs
Handling merchandise returns, exchanges, pick-ups
Addressing general customer service inquiries
Providing excellent and efficient member service
Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience
Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices
Sells BJ’s membership products to potential new and existing members with high energy and determination
Drives toward goal achievement, defined by business established benchmarks and results
Delivers superior customer service to Members by serving as a first line point-of-contact
Deliver service excellence through all points of contact
Resolve and deescalate to address every member concern
Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Work as a team to deliver GOLD club standards daily (Fast, Friendly Full, Fresh, Clean)
Work with commitment and pride to deliver GOLD- Grand opening look daily
Ensure all items stocked and promotional plans executed
Maintain visible accurate signage
Keep clean and organized, inside and out