Member Experience Supervisor Full Time at BJ's Wholesale Club

BJ's pays weekly, offers eligible free BJ's Inner Circle and Supplemental memberships, generous time off programs including vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans like three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies).

This is a full-time position requiring work within the club, as the role involves providing leadership and direction within the club and managing departments like Front End Leads, Cashiers, and Membership Sales Ambassadors.

The role requires strong business acumen, strategic thinking, data-driven decision-making, effective communication, building high-performing teams, delivering results, developing talent through coaching and empowerment, and displaying leadership by fostering trust and collaboration.

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service, fostering growth through coaching, empowerment, open communication, and building inclusive relationships.

A strong candidate demonstrates the ability to develop talent, display leadership, deliver results consistently, lead teams like Front End Leads, Cashiers, and Membership Sales Ambassadors, ensure policy execution, and drive operational excellence through audit compliance and training.