MedTech Field Service Technician - On-Call / Per Diem - Omaha, NE at IQVIA

Omaha, Nebraska, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Healthcare, MedTechIndustries

Requirements

Intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems
Experience as a military technician, computer technician, or other complex electronics technician (preferred)
Experience supporting automation equipment in a healthcare setting (preferred)
Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT (beneficial)
Strong communication skills and ability to provide exceptional customer support
Ability to push, pull, stoop, bend, and lift up to 70 lbs
Ability to clear hospital vendor credentialing requirements, including proof of vaccination status (e.g., MMR, Varicella, TB test, Tdap, Hepatitis B, Influenza, COVID-19 primary series)
Ability to travel locally up to 2-3 hours and respond to customer sites within service ticket SLAs (4, 8, 12, or 24 hours)
Active driver's license and personal vehicle for job-related assignments
A+ certification (preferred)
Ability to work independently with minimal supervision (preferred)

Responsibilities

Troubleshoot and repair existing devices and document activities performed
Replace hardware parts, perform software updates, and calibrations
Perform bi-annual or yearly preventative maintenance as determined by the customer
Assist in the installation and implementation of new devices at customer locations
Conduct routine system checks and record data from product tests after installation and configuration
Maintain and stock parts and tools assigned by customer
Be available on-call, including nights and weekends

Skills

Key technologies and capabilities for this role

Electronics TroubleshootingMechanical RepairElectromechanical SystemsMedical Device RepairHardware ReplacementSoftware UpdatesCalibrationPreventive MaintenanceField ServiceInstallation

Questions & Answers

Common questions about this position

What are the main responsibilities of the MedTech Field Service Technician?

You will troubleshoot and repair medical devices, replace hardware parts, perform software updates and calibrations, conduct preventative maintenance, assist with installations, and maintain parts and tools while being available on-call including nights and weekends.

Is this a full-time position, and what are the expected hours?

This is a part-time, on-call Field Service Technician role with approximately 20-25 hours per week, though hours are estimated and not guaranteed.

What skills and experience are required for this role?

Intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems are required, along with strong communication skills. Experience as a military technician, computer technician, or in healthcare, field service, biomedical, or electronics is preferred.

What are the physical and travel requirements for this position?

The role requires pushing, pulling, stooping, bending, and lifting up to 70 lbs, local travel up to 2-3 hours, responding to sites within service level agreements (4-24 hours), and a valid driver's license with a personal vehicle. Travel time and mileage are paid.

What benefits are offered, and are there any special requirements?

This position is not eligible for medical benefits, but training is provided and paid. Candidates must clear hospital vendor credentialing, including proof of vaccination status.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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