MedTech Field Service Technician - On-Call / Per Diem - Omaha, NE at IQVIA

Omaha, Nebraska, United States

IQVIA Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Part TimeJob Type
UnknownVisa
Healthcare, MedTechIndustries

Requirements

  • Intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems
  • Experience as a military technician, computer technician, or other complex electronics technician (preferred)
  • Experience supporting automation equipment in a healthcare setting (preferred)
  • Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT (beneficial)
  • Strong communication skills and ability to provide exceptional customer support
  • Ability to push, pull, stoop, bend, and lift up to 70 lbs
  • Ability to clear hospital vendor credentialing requirements, including proof of vaccination status (e.g., MMR, Varicella, TB test, Tdap, Hepatitis B, Influenza, COVID-19 primary series)
  • Ability to travel locally up to 2-3 hours and respond to customer sites within service ticket SLAs (4, 8, 12, or 24 hours)
  • Active driver's license and personal vehicle for job-related assignments
  • A+ certification (preferred)
  • Ability to work independently with minimal supervision (preferred)

Responsibilities

  • Troubleshoot and repair existing devices and document activities performed
  • Replace hardware parts, perform software updates, and calibrations
  • Perform bi-annual or yearly preventative maintenance as determined by the customer
  • Assist in the installation and implementation of new devices at customer locations
  • Conduct routine system checks and record data from product tests after installation and configuration
  • Maintain and stock parts and tools assigned by customer
  • Be available on-call, including nights and weekends

Skills

Electronics Troubleshooting
Mechanical Repair
Electromechanical Systems
Medical Device Repair
Hardware Replacement
Software Updates
Calibration
Preventive Maintenance
Field Service
Installation

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters
1998Year Founded
$3,526MTotal Funding
POST_IPO_EQUITYCompany Stage
Cybersecurity, Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.
Proliferation of disparate technological solutions causes technology overload in clinical trials.
Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.
The company offers privacy-enhancing technologies to protect individual patient data.
IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.
AI-driven drug discovery accelerates identification of potential drug candidates.
Expansion of telemedicine facilitates remote patient monitoring and data collection.

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