Patient Services Coordinator
Bankers Healthcare GroupSalary not specified
- Full Time
- Junior (1 to 2 years)
$20 – $21Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates should possess a high school diploma or equivalent, and demonstrate the ability to multitask and prioritize duties to support the delivery of a high-quality patient experience. Strong communication skills, both written and verbal, are required, along with the ability to work independently and as a team member.
Responsibilities
The Practice Coordinator will create a positive work environment and support in-office clinician and staff engagement activities, conduct schedule preparation for patients ensuring all paperwork is complete, manage general office duties including mail sorting and document scanning, provide exceptional customer service to patients via phone, email, and portal, manage queues within the phone system, assist patients with telehealth access and scheduling needs, collect co-payments and account balances, verify insurance eligibility, and provide general clinician support by assisting with administrative tasks and coordinating with clinicians regarding patient questions.
Skills
Communication skills
Computer Software Application
Multitasking
Prioritization
Customer service
Scheduling
Billing
Data entry
Scanning
Office upkeep
LifeStance Health
Provides personalized mental health services
About LifeStance Health
LifeStance Health provides personalized mental health services to individuals, families, and groups across the United States. The company employs around 4,000 mental health professionals, including psychiatrists, psychologists, and licensed therapists, and operates over 450 centers in 31 states. LifeStance offers both in-person and telehealth appointments, allowing clients to choose the format that best suits their needs. This flexibility, combined with a focus on creating tailored care plans for each client, sets LifeStance apart from its competitors. The company aims to improve access to affordable mental healthcare by accepting most insurance plans, making its services more accessible to a wider audience. LifeStance's goal is to help individuals lead healthier and more fulfilling lives through trusted mental health support.
Key Metrics
Bellevue, WashingtonHeadquarters
2017Year Founded
IPOCompany Stage
HealthcareIndustries
1,001-5,000Employees