Medical Information Specialist I (Early Day Shift & Hybrid) at Thermo Fisher Scientific

Taguig City, National Capital Region, Philippines

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Healthcare, Life SciencesIndustries

Requirements

Bachelor's Degree in any Life Science or Healthcare related field (e.g., Pharmacy, Nursing, Medical Technology, Biology)
Fresh graduates welcome (0 to 2 years of comparable experience)
Excellent verbal and written communication skills
Excellent language skills (comprehension, speaking, reading)

Responsibilities

Respond accurately and professionally to technical and medical information inquiries via phone, email, internet, or mail regarding pharmaceutical or device products
Process fulfillments and provide clinical trial information or after-hours on-call support
Analyze inquiries to formulate accurate and concise responses using client-approved resources, and record inquiries and interactions in databases per organizational, client, and regulatory guidelines
Identify, record, and triage adverse events and product complaints according to guidelines, and provide follow-up support as needed
Maintain detailed knowledge of project and corporate policies, procedures, client products, SOPs, protocols, GCPs, and applicable regulatory requirements
Work closely with internal and external client contacts to resolve complex inquiries, including researching medical literature and drafting responses
Provide medical and technical information to healthcare providers and patients on drugs/products (e.g., dosage, formulation, contraindications, side effects)
Collect adverse event report details (e.g., symptoms, patient profile, drug administration timing) and forward to case processing team

Skills

Medical Information

Drug Information

Adverse Event Reporting

Product Complaints

Healthcare Communications

Customer Inquiries

Dosage Information

Contraindications

Side Effects

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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