Medical Information Associate

North Carolina, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Biotechnology, HealthcareIndustries

Requirements

High school diploma or equivalent with a relevant qualification is required, along with at least 4 years of experience in a similar role. A minimum of 1 year of experience in the medical or life sciences field, or equivalent education and training, is necessary. Strong verbal and written communication skills, solid computer and keyboarding abilities, good interpersonal skills, and the capacity to work both independently and collaboratively are essential. Fluency in a second language may be required.

Responsibilities

The Medical Information Associate will provide technical and medical information to customers, patients, and healthcare providers, responding accurately and professionally to inquiries via various channels. They will analyze and research caller questions, document interactions according to guidelines, and process fulfillments. Responsibilities include identifying, recording, and triaging adverse events and product complaints, maintaining knowledge of project and corporate policies, and resolving inquiries with internal and external contacts. The role may involve researching medical literature, drafting responses, and providing administrative support.

Skills

Medical Information

Customer Service

Adverse Event Reporting

Product Complaint Handling

Regulatory Guidelines

Pharmaceuticals

Clinical Research

Data Analysis

Communication

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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