[Remote] Medical Information Associate at Thermo Fisher Scientific

The Medical Information Associate will provide technical and medical information to customers, patients, and healthcare providers, responding accurately and professionally to inquiries via various channels. They will analyze and research caller questions, document interactions according to guidelines, and process fulfillments. Responsibilities include identifying, recording, and triaging adverse events and product complaints, maintaining knowledge of project and corporate policies, and resolving inquiries with internal and external contacts. The role may involve researching medical literature, drafting responses, and providing administrative support.