Contract, US Medical Information and Review Specialist

About PTC Therapeutics

PTC Therapeutics is a global commercial biopharmaceutical company. For over 25 years our team has been deeply committed to a unified purpose: Extending life’s moments for children and adults living with a rare disease.

At PTC, we cultivate an inclusive culture where everyone feels valued, respected, and empowered. We welcome candidates from all backgrounds to join our team, fostering a strong sense of belonging.

Job Description Summary

As a member of the global medical services function, the Contractor, Medical Information and Review Specialist, provides a premium medical information service to support internal and external customers in North America. They will also review commercial and medical materials for scientific and medical accuracy, working cross-functionally with internal colleagues. They will support adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs) as appropriate.

Essential Functions

Primary Duties/Responsibilities:

• Provides second-line expertise for inquiries escalated from the medical information call center.
• Conducts literature searches in response to unique medical inquiries and writes custom responses as needed.
• Contributes towards inquiry metric reports for specified reporting period; highlighting trends and identifying needs and solutions as appropriate to help meet inquirer needs.
• Ensures accuracy of reported information.
• Generates enquiry “standard response” and “frequently asked questions” documents, incorporating local preferences when needed, whilst ensuring the core consistency of responses.
• Suggests improvements to processes, systems and tools for sharing knowledge within medical services, and throughout the organization.
• Member of medical and promotional review teams responsible for the review of claim substantiation; references for medical accuracy; data robustness; fair balance and scientific rigor.
• Interprets medical literature to assist in the production of effective and compliant communication and promotional messages.
• Identifies and informs management of any issues that may jeopardize PTC’s products or business.
• Attends medical and scientific congresses and answering questions at medical booths.
• Keeps abreast of developments (e.g. local legislation and regulations), new technology and the competitive environment.
• Provides medical/scientific alerts to internal colleagues in a timely manner, following business or development relevant publications.
• Participates in meetings to increase awareness of medical information services and available information.
• Contributes to specific allocated medical services projects.

Knowledge/Skills/Abilities Required

Minimum Level of Education and Years of Relevant Work Experience:

• Bachelor’s degree in pharmacy or scientific discipline.
• Minimum of 3 years’ experience of medical information and medical review in the pharmaceutical industry.

Special Knowledge or Skills Needed and/or Licenses or Certificates Required:

• In-depth working knowledge of relevant pharmaceutical industry codes and legislation relevant to medical information.
• Demonstrated expertise in drug information communication and management.
• Extensive knowledge of information retrieval and dissemination processes and medical information systems and databases.
• Proficiency with Microsoft Office.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members.
• Analytical thinker with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines.
• Excellent planning, organization and time management skills, including the ability to support and prioritize multiple projects.

Special Knowledge or Skills and/or Licenses or Certificates Preferred:

• Advanced degree (Pharm D, PhD, Masters).