Medical Field Service Engineer - London & South East at Vontive

Northampton, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, Kidney CareIndustries

Requirements

Degree, HNC/HND or equivalent level qualification in the relevant engineering field (e.g., medical technology, electronic, mechanical) would be advantageous
Strong attention to detail
Strong verbal and written communication skills
Good organisation and prioritisation skills
Good proficiency in Microsoft Office (including Outlook, Excel)
Good technical problem solving skills
Basic level of commercial awareness would be advantageous
Good administration skills
In-depth level of practical experience (e.g., circa 3 years of proven experience as a minimum) in the relevant technical/engineering discipline with measured KPIs
Demonstrable experience in meeting business-critical timeframes and deadlines
Successful experience in maintaining continuous professional development
Successful experience in managing and [incomplete, but implied relevant responsibilities]

Responsibilities

Install, service, repair and maintain products distributed by Vantive in the defined area of responsibility as per the defined service documentation and the quality system framework
Establish & maintain timely customer communications & relationships, along with other key stakeholders (e.g., team members and business units)
Report all relevant service activity, ensuring updated and accurate service data in the service system (all work orders should be closed within the same day)
Responsible for maintaining and documenting the assigned calibration equipment
Provide technical support for in-bound calls from customers & patients, document the job on the system and undertake the relevant actions
Maintain up-to-date technical competence in assigned products by completing the relevant training and development
Review KPIs regularly and adapt the working practices to ensure service level is maximized

Skills

Medical Devices

Installation

Servicing

Repair

Maintenance

Service Documentation

Quality Systems

Environmental Health and Safety

Vontive

Provides investment property mortgage solutions

About Vontive

Vontive provides investment property mortgages using technology to simplify and speed up the loan process. Their main product is a "bolt-on" technology that allows retail brands to easily launch their own mortgage services without needing programming skills. This no-code solution can be set up in just a few weeks, making it quicker for brands to offer mortgages. Vontive stands out from competitors by acting as a bridge between real estate investors, lenders, and capital providers, charging fees for their services that reduce traditional risks and inefficiencies in real estate financing. The company's goal is to modernize the investment real estate market by making the mortgage process more efficient and transparent for both retail brands and financial institutions.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$32.1MTotal Funding

DEBTCompany Stage

Financial Services, Real EstateIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Parental Leave

Short- and Long-term Disability Coverage

Life Insurance

Wellness Program

Risks

Increased competition from fintech companies could erode Vontive's market share.

Potential regulatory scrutiny may lead to higher compliance costs and challenges.

Economic downturns could impact demand for investment property mortgages.

Differentiation

Vontive offers a no-code, white-label mortgage solution for real estate investors.

The platform integrates financial institutions through a unique debt marketplace.

Founded by industry veterans, Vontive leverages decades of mortgage and financial expertise.

Upsides

Vontive ranked #10 on the 2022 Deloitte Technology Fast 500 with 9,154% growth.

The company has financed over $1.1 billion in residential properties since April 2022.

Vontive's B2C ecosystem reaches over 1.5 million real estate investors.

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