Marketing Operations Partner at Lightspeed Commerce

Montreal, Quebec, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Commerce, TechnologyIndustries

Requirements

2–3 years of experience in Marketing operations or Marketing project management
Experience working with creative and marketing teams, preferably in a fast-paced environment
Familiarity with project management tools

Responsibilities

Own the monthly forecasting and reconciliation process for the marketing organization’s annual budget across 6 categories: NOAM Marketing, EMEA Marketing, APAC Marketing, Global Marketing Initiatives, Consultants/Travel & Entertainment, and Marketing User Licenses
Coordinate with budget owners at the start of each month to forecast expected spend
Collect and reconcile actuals at the end of each month, ensuring consistency with financial records and helping teams stay within annual budgets
Track overages/underspend across categories and flag risks or opportunities to reallocate
Work closely with Finance to provide inputs for P&L, variance explanations, and quarterly reviews
Maintain accuracy and documentation of all marketing-related expenses to support audits, planning, and ROI tracking
Assist in coordinating OKR planning and tracking for the Marketing team
Track milestones, timelines, and documentation for quarterly Marketing QBRs and Town Halls
Support the planning and execution of internal events, such as Regional Summits, leadership offsites, and internal workshops
Maintain the Marketing onboarding process: update welcome decks, access resources, and coordinate onboarding sessions with managers
Update and organize internal knowledge hubs, documentation, and tools on MyLightspeed
Help enforce Marketing governance standards, such as campaign approval flows and compliance checkpoints
Implement and track success of new and revised Marketing operations processes
Support the tracking of company-wide requirements like mandatory trainings, compliance deadlines, and department deliverables
Maintain centralized calendars for Marketing Leadership and department-wide events
Provide support with recognition programs, training logistics, and other internal initiatives
Partner with stakeholders to support ad hoc reporting needs and special projects
Serve as a liaison between function leaders, helping gather inputs, prep docs, or circulate updates
Contribute to wider team objectives, even if outside the strict scope of the role

Skills

Key technologies and capabilities for this role

Budget ManagementForecastingReconciliationOKR TrackingEvent LogisticsCross-team CollaborationFinancial ReportingP&L AnalysisExpense TrackingDocumentationOnboarding Workflows

Questions & Answers

Common questions about this position

What are the main responsibilities of the Marketing Operations Partner role?

The role is split 50% between owning monthly marketing budget tracking and forecasting across categories like NOAM, EMEA, APAC, Global Initiatives, Consultants/T&E, and User Licenses, and 50% supporting operations like OKR tracking, event logistics, onboarding, and documentation.

Is this Marketing Operations Partner position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of person thrives in this Marketing Operations Partner role?

This role is ideal for someone who thrives in behind-the-scenes execution, loves working with data and tools, and enjoys cross-team collaboration.

What skills or experience make a strong candidate for this position?

Strong candidates will have experience with budget tracking, forecasting, data management, cross-team coordination, and familiarity with tools for documentation, OKRs, and processes, plus comfort working globally across regions.

Lightspeed Commerce

Provides software solutions for retailers and restaurateurs

About Lightspeed Commerce

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Amsterdam, NetherlandsHeadquarters

2005Year Founded

$2.1MTotal Funding

SERIES_ACompany Stage

Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Paid Leave

Extended Healthcare Benefits

Mental Health Support

Lightspeed Equity Scheme

Health & Wellness Credit

Volunteer Day

Risks

Increased competition from SpotOn in the restaurant POS market.

Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.

Candis's financial management solutions could attract Lightspeed's target market.

Differentiation

Lightspeed offers a unified platform for both retail and hospitality businesses.

The company integrates online and offline sales channels for seamless operations.

Lightspeed's subscription model provides consistent revenue through software and transaction fees.

Upsides

Growing demand for unified commerce platforms aligns with Lightspeed's offerings.

Rise of contactless payments presents expansion opportunities for Lightspeed's payment solutions.

Subscription-based models are trending, benefiting Lightspeed's recurring revenue strategy.

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