[Remote] Market Service Director Chesapeake at GE Healthcare

Remote

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree in Business Administration, Engineering, Marketing, or equivalent, OR 15+ years of relative work experience
Minimum of 10 years of progressive work experience preferably in healthcare industry with a focus on services and customer/client management
Strong knowledge of healthcare technology products and services, particularly in medical imaging and information technologies
Demonstrated track record of successful leadership in customer-facing roles with increasing levels of responsibility
Excellent communication skills with the ability to communicate complex concepts to diverse audiences
Ability to influence and collaborate effectively with senior leaders, cross-functional teams, and external partners
Analytical mindset with the ability to interpret data and draw

Responsibilities

Lead and manage the execution of the service strategy and plans at both regional and account level by leveraging strong customer relationships to drive growth and operational excellence
Drive collaboration between the different functions such as sales, operations, quality, regulatory affairs, finance, legal, procurement, logistics, etc., to ensure alignment and optimal results are achieved
Work closely with internal stakeholders to develop and implement new or enhanced services that differentiate GE Healthcare and meet customer needs
Manage and oversee the execution of service contracts including but not limited to: install base planning, project management, and revenue forecasting
Collaborate with Sales, Operations, Customer Experience, Finance, Legal, Procurement, Logistics, and other functions to drive commercial excellence, improve operational efficiency, reduce costs, and enhance customer experience
Monitor key performance indicators (KPIs) related to service and customer satisfaction, identify areas for improvement, and implement corrective actions where necessary
Develop and maintain relationships with key decision makers, influencers, and stakeholders within the assigned accounts and regions
Participate in the development of annual budgets and quarterly forecasts for the region and accounts under responsibility
Coordinate and lead the implementation of large projects or initiatives that impact multiple functions within the organization
Ensure compliance with relevant regulations, standards, and policies while promoting ethical behavior and corporate values

Skills

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees