Market Investigator at Dollar Tree

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Completion of high school or equivalent; college preferred
Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc.)
Prefer store management experience in retail, grocery or drug store environments
Field experience in local market and/or loss prevention training a plus
Previous experience facilitating large group training sessions
Proven organizational, analytical and problem-solving skills
Intermediate Microsoft Office proficiency (Outlook, Word, Excel and Access)
Ability to travel locally and overnight as needed
Valid Driver’s License
Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays

Responsibilities

Conduct Monthly Stores LP Audit and score store performance based on specific criteria. Report audit findings to Store Manager, Field Manager and Corporate Management
Advise and consult with Store Managers on improving the in-store experience based on store audits
Train Store Managers on Family Dollar procedure and compliance to include Cash Management, Loss Prevention, Physical Security, Safety, Robbery Prevention, Product Freshness and Display Compliance. Assist Store Managers in training their Team Members in these areas
Plan and facilitate storewide meetings to review procedures/policies with Asset Protection Specialists (APS), store Team Members and Store Managers
Proficiently utilize exception reporting (XBR & SAER) and partnership with Corporate Sales Audit Department to monitor District Cash and Sales (OIS) losses and investigate cash or inventory loss trends
Monitor and manage District’s Target Program and weekly exception reporting to improve the market’s stores inventory results
Conducts in store surveillances using Loss Prevention tools I-Verify and DVR to identify and escalate potential internal integrity issues, safety concerns, fines, lost sales and others
Conducts Loss Prevention Quality Store Visits (LPQSV) including Honesty Conversations with store’s team members
Ensure that Store’s Asset Protection Equipment is in good working order and is being utilized effectively, including: CCTV, Interactive CCTV, Exit Alarms, Burglar Alarms, Safes, Drop Boxes and Checkpoint
Report suspected fraudulent activity to Loss Prevention Business Partners
Assist with special projects that impact given market (i.e. Target Program and Shrink Impact Stores)
Follows and assures the implementation of all Company Policies and Procedures
All other projects/duties as assigned

Skills

Key technologies and capabilities for this role

Loss PreventionStore AuditsCash ManagementException ReportingSurveillanceAsset ProtectionTrainingPhysical SecuritySafety ComplianceInventory Control

Questions & Answers

Common questions about this position

What education is required for the Market Investigator role?

Completion of high school or equivalent is required, with college preferred. The role also requires the ability to read, interpret, and explain operational directives to others.

What experience is preferred for this position?

Store management experience in retail, grocery, or drug store environments is preferred. Field experience in the local market and/or loss prevention training is a plus, along with previous experience facilitating large group training sessions.

What skills are required for the Market Investigator job?

Proven organizational, analytical, and problem-solving skills are required. Intermediate proficiency in Microsoft Office (Outlook, Word, Excel, and Access) is also needed.

Is travel required in this role?

Yes, the ability to travel is required for this position.

What is the salary or compensation for the Market Investigator position?

This information is not specified in the job description.

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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