Director, Professional Services & Training Global Operations
Snowflake189,000 - 281,100 USD/year
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess a strong background in business operations, with a minimum of 10 years of experience in a leadership role, preferably within a consulting or technology services environment. Demonstrated experience in driving operational transformation and scaling teams is essential, alongside a deep understanding of digital modernization methodologies. Strong leadership and strategic thinking skills are required, as is the ability to manage complex projects and deliver measurable results.
Responsibilities
As the Managing Director, Business Operation Modernization, you will lead and scale the practice across North America, APAC, and LATAM, guiding its growth and maturation. You will be responsible for managing commercial growth, crafting and executing transformation strategies aligned with client needs, and ensuring the successful delivery of enterprise-level digital transformation programs. Furthermore, you will oversee service offerings including Systems Engineering & Support, PMO, Business Process Design, Integration, and Cybersecurity, focusing on modernizing applications, improving system integration, and upgrading legacy technologies to drive faster, more efficient operations, and deliver measurable outcomes like improved NPS and operational efficiency.
Skills
Leadership
Systems Engineering & Support
PMO
Business Process Design
Integration
Cybersecurity
Digital Transformation
Practice Management
Strategy Execution
Systems Modernization
Process Re-engineering
WillowTree
Mobile app and web development services
About WillowTree
WillowTree helps clients leverage mobile technologies by guiding them from the initial strategy phase to the launch of mobile products. The company offers a comprehensive range of services, including app development, web development, and digital product design, ensuring that all recommendations are grounded in practical build costs and timelines. WillowTree's team is equipped to handle every stage of product development, from strategy and design to testing and growth. Unlike many competitors, WillowTree focuses on a holistic approach that combines strategic insight with technical expertise, serving high-profile clients like 21st Century Fox and PepsiCo. The goal of WillowTree is to empower businesses to fully realize the potential of mobile technology in their operations.
Key Metrics
Charlottesville, VirginiaHeadquarters
2007Year Founded
ACQUISITIONCompany Stage
Consulting, Consumer Software, DesignIndustries
501-1,000Employees