Manager, Technical Sales at ConnectWise

Tampa, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Technology, SaaSIndustries

Requirements

Exceptional leadership and customer service skills
Willingness to work in a team environment
Strong organizational skills to give the team direction
Professional presence suitable for interaction in meetings, in-person, or via email, as well as at internal and external facing events
Excellent presentation and communication skills
Broad understanding of all ConnectWise products and integration points
Ability to coordinate inter-departmental relationships to reach team goals
Knowledge of best practices and processes for IT Companies

Responsibilities

Sets goals and objectives for team members for achievement of operational results
Supervises support and/or professional level colleagues
Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders
Leads and prioritizes the daily activities of the team
Manages, mentors, and coaches to develop a collaborative and dynamic team
Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
Leads a team of Sales Engineers who serve as the primary technical resources for revenue to provide product introduction, trial, and education expertise
Manages resources dedicated to the creation and delivery of customized demonstrations for all products and services
Ensures the continuous professional development of the Sales Engineering team so that all members are trained on the latest versions and features of all products and solutions relevant to their areas of expertise
Develops key leadership relationships with all areas of the business to ensure positive collaboration with the Sales Engineering Team
Provides leadership for the technical sales functions amongst business units and other divisions to provide support for strategic initiatives
Develops strong working relationships with stakeholders including internal teams, partners, and affiliates
Provides direction and strategy to managers and team members to ensure operational excellence
Engages in ongoing trainings and certifications to remain up-to-date on ConnectWise products and services

Skills

Technical Sales

Team Leadership

Sales Strategy

Mentoring

Cross-Functional Communication

Performance Management

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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