Manager, Systems Engineering, Production at Clio

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Technology, SaaSIndustries

Requirements

Demonstrated success in people leadership in systems engineering, particularly in large-scale SaaS products
Competency in at least one software development language
Diverse base of knowledge that allows you to help your team solve complex technical problems
Ability to describe successful projects you worked on, as well as lessons learned from failed projects
Demonstrated ability to hire top engineers in a fast-paced job market, and to coach, develop, and retain engineering talent
Energized by both your own technical work and contributing to your team's career growth
Strong opinions that are weakly held, and ability to foster that attitude in others
Belief in providing honest, actionable feedback to your team, and encouraging reciprocation
Ability to devise roadmaps to guide your team while adapting easily to change
Growth mindset when it comes to process improvement and new technologies, especially AI
Bonus: Exposure working with MySQL databases, MongoDB, Elasticsearch, and/or Kafka
Bonus: Proficiency in AWS

Responsibilities

Define the vision and support your team in designing and implementing architecture to power new global capabilities for Clio's customers
Author, review, and ship infrastructure-as-code in Clio’s cloud environments
Enable product teams to self-serve issues and reduce time-to-resolve for production issues through automation and observability tooling
Directly supervise, mentor, and collaborate with individual contributors, and build cross-functional relationships across the engineering organization
Partner with product development teams to ensure all products meet high standards for security, performance, reliability, availability, and change velocity
Work closely with recruiting/people team to actively recruit and hire top talent for infrastructure and development teams

Skills

Key technologies and capabilities for this role

Infrastructure as CodeCloud EnvironmentsAutomationObservabilitySecurityPerformance OptimizationReliability EngineeringDevOps

Questions & Answers

Common questions about this position

Is this role remote or does it require office presence?

The role is available to candidates across Canada, but if you are local to one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to be in office minimum two days per week for our Anchor Days.

What skills and experience are required for this position?

Required experience includes demonstrated success in people leadership in systems engineering for large-scale SaaS products, competency in at least one software development language, and a diverse knowledge base to solve complex technical problems. Additional qualities include the ability to hire and retain top engineering talent, strong opinions weakly held, providing honest feedback, and a growth mindset.

What is the compensation or salary for this role?

This information is not specified in the job description.

What is the company culture like for this engineering team?

Clio strives to be both human and high performing, emphasizing collaboration across the engineering organization, leading from the front by hands-on problem-solving, mentoring team members, and fostering a growth mindset while adapting to change.

What makes a strong candidate for this Manager role?

A strong candidate has proven people leadership in systems engineering for SaaS, can code in at least one language, hires and retains top talent, provides honest feedback, holds strong opinions weakly, devises adaptable roadmaps, and demonstrates a growth mindset with lessons from successes and failures.

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters

2008Year Founded

$1,279.9MTotal Funding

SERIES_FCompany Stage

LegalIndustries

1,001-5,000Employees

Benefits

Company equity

401k

Parental leave options and stipend

Flexible paid time off

Stipend to support WFH

Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.

Staying private may limit Clio's access to public market capital.

Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.

Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.

Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.

Clio plans to enhance AI capabilities and expand into international markets.

Clio's subscription model generates $200M in annual recurring revenue.

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