Learning and Development Consultant
Verra MobilitySalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Manager, Strategic Business Learning Consultant, Enterprise Learning and Development, Commercial Bank at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- Bachelor's Degree
- At least 3 years of experience in client facing consulting
- At least 2 years of experience in project management
- Strategic thinker, problem solver, experienced facilitator, and relationship builder
- Adept at innovating, staying agile, managing risk, and exercising good judgment
- Excellent project and program management skills
- Ability to navigate autonomously in an ambiguous, fast-paced, and matrixed environment
- Ability to coach, mentor, and manage junior associates
- Preferred Qualifications
- At least 3 years of experience working in Financial Services and/or specifically in Commercial Banking or Investment Banking
- At least 3 years of people leadership/management experience
- Familiarity with change management
- At least 5 years of experience in learning and development
- At least 3 years of experience in learning strategy creation
- Experience facilitating across a variety of modalities including in-person and virtual programs
Responsibilities
- Serve as a learning partner to key Commercial client groups, including Capital Markets, Commercial Real Estate, Corporate Banking, and Commercial Underwriting & Portfolio Management
- Lead the design and execution of learning solutions aligned to Commercial business strategies, with a focus on building specialized capabilities and accelerating associate development
- Project manage multiple initiatives across the Commercial Bank, ensuring deliverables, timelines, and budgets are met while identifying and mitigating risks
- Partner with HRBPs, business leaders, and learning colleagues to diagnose needs, identify skill gaps, and recommend impactful learning solutions
- Use influence and strong communication to shape and socialize a Commercial L&D strategy where learning drives business outcomes and builds future-ready talent
- Leverage enterprise learning tools, platforms, and partnerships to streamline efforts and scale Commercial-specific initiatives efficiently
- Stay informed on trends in banking, leadership development, and capability building—infusing insights into learning design and stakeholder recommendations
- Apply instructional design and adult learning principles to develop innovative, blended learning experiences across formats (digital, experiential, mobile, virtual, etc.)
- Facilitate engaging in-person and virtual sessions for learners across all levels within Commercial
- Coach and support junior learning professionals to grow their consulting and learning design capabilities
Skills
Learning Design
Project Management
Program Management
Facilitation
Stakeholder Engagement
Coaching
Mentoring
Risk Management
Strategic Consulting
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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