Manager, Special Investigations (Aetna SIU) at CVS Health

San Antonio, Texas, United States

CVS Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medicaid, InsuranceIndustries

Requirements

  • 5+ years of managing healthcare fraud, waste and abuse investigations and audits
  • 3+ years of leadership experience
  • A minimum 3 years of experience in a Healthcare Program Integrity, Medicaid Special Investigation or Medicaid / Medicare / Commercial Compliance role
  • Strong verbal and written communication skills
  • Ability to interact with different groups of people at different levels and provide assistance on a timely basis
  • Proficient in researching information and identifying information resources
  • Bachelor's or equivalent experience

Responsibilities

  • Direct oversight of SIU and Fraud, Waste and Abuse activities related to TX Medicaid and CHIP programs
  • Oversees activities related to the prevention, investigation, and prosecution of health care fraud and to recover lost funds
  • Responsible for compliance with state and federal regulations mandating the reporting of Texas fraud related activities and the preparation of the Texas Anti-Fraud Plan
  • Leads a team of investigators to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse, to recover lost funds, and to comply with state regulations mandating fraud plans and reporting
  • Leads the team in the planning and execution of investigations of acts of healthcare fraud and abuse by both members and providers
  • Provides direction and counsel on the handling of cases and facilitates issue resolution
  • Assists in identifying resources and best course of action to take in a timely and effective manner
  • Conducts case reviews and provides feedback to investigators on completeness and quality of the investigation
  • Conducts team member evaluations and provides performance feedback to staff on an ongoing basis
  • Manages workload of their team to ensure equitable distribution and exposure to wide range of cases to match current skills and development needs
  • Assesses training needs and works with SIU Director on development plans for team members
  • Develops and maintains close working relationships with federal, state, and local law enforcement agencies in the investigation and prosecution of acts of healthcare fraud and abuse
  • Participates in state meetings
  • Ensures compliance with contractual requirements
  • Coordinates and collaborates with program integrity staff, compliance, and senior leadership
  • Contributes to the development and delivery of educational awareness and training programs that meet or exceed those required by state mandates
  • Participates in federal and state audits

Skills

SIU
Fraud Investigation
Healthcare Fraud
Medicaid
CHIP
Fraud Prevention
Case Management
Team Leadership
Compliance
Regulatory Reporting
Performance Evaluation
Training Development

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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