Manager, Solution Consulting at ServiceNow

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, SaaSIndustries

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry)
Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow
Thought leadership in methods and techniques for storytelling with software
Ability to coach and develop early-in-career as well as senior individual contributors
Able to lead people, process, and systems development
Gain and build relationships and trust quickly inside and outside of the SC organization
Leader who is tactically oriented with long-term alignment and understanding of outcomes, ability to flex and shift as needed
Strong understanding of ServiceNow sales and engagement process and business value
Ability to clearly articulate the power and value of the ServiceNow platform

Responsibilities

Lead Demonstration capability and strategy for the Solution Consulting (pre-sales) organization
Inspire and manage a team of early in career Presales Solution Consultants
Create a repeatable process driving results in demonstration proficiency and knowledge across ServiceNow’s product groups
Define and refine future Demo Hub program capability
Determine and sponsor Demonstration Creation, Use, and future capability and development
Extend DemoCenter concept to have inclusive value to field including DemoHub capability
Partner with Marketing, SC Field, and Workflow SC leadership to create pipeline generation capability
Create and manage a video asset library of functional demonstrations to enhance efficiency and effectiveness for pipeline generation and renewal enhancement
Develop Americas functionality, prove success, and then extend capability globally to EMEA and APJ

Skills

Solution Consulting

Pre-sales

Demonstration Strategy

Team Management

ServiceNow Platform

Demo Hub

Video Asset Library

Pipeline Generation

Presales Demonstrations

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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