Procore Technologies

Manager, Project Management, Public Sector

California, Pennsylvania, United States

Procore Technologies Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Public Sector, Government, Education, HealthcareIndustries

Requirements

Candidates should possess 7+ years of customer success and service experience supporting SaaS platforms, including onboarding, training, project management, and client relationship management, with at least 2+ years of focus on Public Sector clients. They should also have 4+ years of experience directly leading and developing high-performing teams, along with proven experience creating and delivering complex, six-figure+ Statements of Work, including full project management across budget, timelines, deliverables, and milestones. Furthermore, candidates must have experience delivering services to Enterprise-level Public Sector clients in collaboration with Technical Services and Sales, with a deep understanding of value drivers in both recurring revenue and professional services business models, and experience navigating the RFP process.

Responsibilities

As a Manager of Project Management, Public Sector, you will own the overall success of a team of project managers, overseeing medium to large sized business accounts from Federal, State, and Local Government, Education and Healthcare industries. This includes planning, executing, and staffing to assure an outstanding client experience, while also maintaining compliance with company policies and SOX requirements. You will provide oversight on active projects to ensure proper management of Statements of Work and delivery of commitments, track and measure KPIs, project milestones, and onboarding tasks, advocate for Procore clients and manage escalations with effective client resolutions. Additionally, you will grow the effectiveness of the project management team by refining operational metrics, creating reporting and review cadences, and providing status updates to the executive team, collaborate with Sales, driving services scoping and discussions during the sales process, and develop employees, retain talent, and define career paths.

Skills

Project Management
Team Leadership
Customer Service
Operational Metrics
Stakeholder Collaboration
Process Improvement

Procore Technologies

Construction management software for project efficiency

About Procore Technologies

Procore Technologies provides construction management software that helps streamline and improve the efficiency of construction projects. Its platform includes a variety of tools that assist with different stages of construction, such as prequalification, bid management, estimating, quality and safety management, design coordination, and Building Information Modeling (BIM). This software allows construction teams to enhance communication and visibility between field and office operations, which helps ensure projects are completed on time and within budget. Procore stands out from its competitors by offering a comprehensive all-in-one solution and personalized support services, including training and resources tailored to the specific needs of different clients. The company's goal is to be a trusted partner for construction professionals worldwide, enabling them to successfully manage their projects and adapt to industry trends.

Key Metrics

Carpinteria, CaliforniaHeadquarters
2003Year Founded
$552.3MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Hybrid Work Options
Professional Development Budget

Risks

Increased competition from new entrants like OpenSpace could challenge Procore's market position.
Dependency on FYLD integration may pose risks if FYLD's platform encounters issues.
Adoption challenges or technical issues with Procore AI Solutions could impact user satisfaction.

Differentiation

Procore offers a comprehensive suite covering all construction stages, from preconstruction to closeout.
The platform integrates BIM and AI solutions, enhancing project management and safety.
Procore's global reach with over 1,000,000 projects in 125 countries sets it apart.

Upsides

Procore's AI solutions aim to boost efficiency and safety in construction management.
The FYLD integration resulted in a 12% productivity gain, enhancing field-office connectivity.
Investment by LMR Partners LLP indicates strong confidence in Procore's growth potential.

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