Manager, Product Management - Retail Bank Data at Capital One

New York, New York, United States

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, Retail BankingIndustries

Requirements

  • Passionate about improving how people interact with their money and driven by customer delight
  • Curious mindset: asks "why" to reach the root of problems, explores ideas, not afraid to share crazy ideas or pursue answers persistently
  • Do-er: bias toward action, tries things (even if failing sometimes), experience digging into APIs or breaking down silos for better decisions
  • Passionate about growing others and bringing teams together around possibilities (e.g., starting meetups or teaching courses)
  • Strong communicator: able to explain complex ideas clearly, ensures team understands priorities and rationale

Responsibilities

  • Build and execute the strategy for the future of database usage at Retail Bank
  • Identify capabilities for quick retrieval of key information to protect customers (e.g., from fraud)
  • Support data analysts in uncovering insights from data
  • Build capabilities to help data users migrate to the next-generation modern data ecosystem
  • Define the central data strategy for Retail Bank as part of the team
  • Deliver data platforms that embrace emerging technologies, enable real-time intelligent decisions, and create competitive advantage
  • Work deeply with customers, associates, designers, technologists, and data scientists to build cutting-edge solutions
  • Innovate by asking bold questions, starting small, testing, and scaling to dramatic improvements
  • Share stories to change thinking on product building and problem-solving, demonstrating software's power
  • Connect creatively by building communities, tools, integrating products, and applying effort
  • Succeed strategically by solving the right problems

Skills

Key technologies and capabilities for this role

Product ManagementData ModernizationPredictive ModelingData StrategyReal-time DataDatabase ManagementCustomer InsightsFinancial ServicesAgile DevelopmentCross-functional Collaboration

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills or qualities are needed for this Product Manager role?

The role requires passion for improving customer interactions with money, a human-centered data-driven approach, relentless innovation by asking bold questions and testing, and the ability to dream big and ship products.

What is the team environment like for this position?

You'll join a passionate team of product managers, designers, engineers, data scientists, and analysts, working in an empowered, constantly learning, relentlessly innovative, openly sharing, and creatively connecting environment.

What makes a strong candidate for this Product Management role?

Strong candidates are passionate about customer problems, driven to delight customers, love asking 'why' to find root causes, prioritize shipping over perfection, and exhibit skepticism for the impossible while innovating relentlessly.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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