Senior Product Marketing Manager | HR products
DeelSalary not specified
Full Time
Senior (5 to 8 years)
Manager, Product Management, Authorizations at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- At least 3 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following (incomplete in description): [qualifications cut off]
- Proficiency in Capital One Product Framework:
- Human Centered: Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused: Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven: Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving: Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership: Leads cross functional teams to solve customer problems and drive organizational alignment
- Strong cross-functional problem solving and transformational leadership competencies
- Deep, horizontal understanding of payments product strategy, credit intent, upstream and downstream payment lifecycle processes, decisioning technology, controls, and customer-facing experiences impacted by credit card issuer authorization transaction processing flows or data
Responsibilities
- Drive the Discover Network integration program to completion on the legacy vendor platform while partnering closely with Spend Processing Solutions stakeholders (and beyond) to deliver a well-managed migration to the target state Spend Processing Solutions platform
- Cultivate a deep, horizontal understanding of payments product strategy, credit intent, upstream and downstream payment lifecycle processes, decisioning technology, controls, and customer-facing experiences that are impacted by credit card issuer authorization transaction processing flows or data
- Contribute to and deliver on a product roadmap that works backwards from stakeholder needs as supporting the Discover Program
- Oversee an agile delivery operational model with external vendor in partnership with internal tech and system integration team resources
- Enable refinement, execution, and adoption of automated testing capabilities and data governance strategies that reduce manual effort and increase the likelihood of detecting intent or execution errors prior to customer impact
- Ensure Capital One remains in good standing with payment networks by supporting thorough impact assessments and change validations for semi-annual and ad-hoc issuer compliance workstreams
Skills
Product Management
Authorization Processing
Discover Network Integration
Cross-functional Collaboration
Stakeholder Management
Transformational Leadership
Payment Processing
Decisioning
Data Processing
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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