Manager, Product Management at Mastercard

Johannesburg, Gauteng, South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, PaymentsIndustries

Requirements

Bachelor’s degree in computer science, business management or equivalent
Familiarity with Cross Border Payments industry for remittance and business payments
Experience as a Product Manager and a demonstrated ability to work in a business capacity to define a product roadmap, document requirements, and define/monitor KPIs
Experience working directly with partners and customers (e.g. Banks, NBFIs, Digital Service Providers, etc)
Ability to analyze complex issues, identify opportunities, and develop actionable plans
Demonstrated success in building relationships across cross-functional teams and working independently in fast-paced environments
Excellent multitasking abilities, with the capacity to manage multiple projects simultaneously
Strong written, verbal, and storytelling skills, including the ability to present ideas effectively and build trust with diverse audiences

Responsibilities

Learn and disperse product and platform knowledge in the area of Mastercard Cross Border by becoming a subject matter expert in Mastercard cross border services
Perform product and technical deep dives with customers during sales as well as during implementation activities
Support launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral
Define business and technical requirements for product development roadmap and manage the relationships of technical resources and the Global Technology Organization to maintain and build out platforms and processes across cross functional teams
Analyze post launch KPIs and provide consulting to customer as well as product development team to improve KPIs linked to product evolution and product usage
Deliver product workshops to customers and internal stakeholders
Provide consultancy and advisory support to customers on their end user journey and solution design towards establishing a best-in-class cross border payment solution
Contribute to the development of new products and product enhancements to meet customers’ needs
Follow the end-to-end product sales, implementation and launch processes for assigned areas of responsibility
Participate in assigned phases of the product development life cycle which may range from concept to launch
Enhance the development of the product value proposition across EEMEA markets
Engage in the execution of regional and global cross border product strategy

Skills

Product Management

Cross Border Payments

Product Development

Business Requirements

Technical Requirements

KPIs Analysis

Product Workshops

Solution Design

Customer Consultancy

Sales Support

Implementation

Launch Activities

Mastercard

Facilitates secure digital payment transactions

About Mastercard

Mastercard operates in the payments industry, focusing on building an inclusive digital economy. The company connects individuals, financial institutions, governments, and businesses through secure data and networks. Mastercard facilitates transactions by charging fees to merchants and financial institutions for processing payments. It serves a wide range of clients across over 210 countries and territories, aiming to make transactions safe, simple, and accessible. The company leverages partnerships and technology to promote growth and sustainability. A key aspect of Mastercard's culture is its decency quotient (DQ), which guides its operations and interactions.

Harrison, New JerseyHeadquarters

2007Year Founded

$9MTotal Funding

M_AND_ACompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

New Parent Leave

Inclusive Family Building Benefit

Employee Family Resource Program

Bereavement Leave

Dependent Scholarship

Employee Assitance Fund

Business Resource Groups

Employee Recognition

Flexible Work

Tuition Assistance

Travel Assistance

Matching Charitable Gifts

Risks

Stablecoins challenge Mastercard's traditional model with lower fees and faster payments.

Biometrics adoption risks Mastercard losing market share if not integrated.

Debit card fee changes could impact Mastercard's revenue model significantly.

Differentiation

Mastercard leverages its global network to connect over 210 countries and territories.

The company focuses on secure, inclusive digital transactions for diverse clients.

Mastercard's decency quotient (DQ) drives its culture and operational strategies.

Upsides

Biometric technology adoption offers Mastercard new payment security and user experience opportunities.

Stablecoins' rise allows Mastercard to expand blockchain and cryptocurrency payment solutions.

Brick-and-mortar commerce resurgence boosts demand for Mastercard's innovative POS technologies.

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