Manager, Partner Success (West Coast) at GiveCampus

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Non-Profit, Fundraising, SaaSIndustries

Requirements

Based in the West Coast, U.S. (remote-first role)
Thrives in fast-paced environments with a bias for action
Experience as a player-coach: capable of leading a team while managing individual contributor work
Ability to empower team members, drive accountability, and foster high performance
Strong strategic leadership and cultural role model qualities
Available to attend multiple company-wide and team-specific onsites throughout the year

Responsibilities

Directly manage 3–5 Partner Success Managers, supporting their development, execution, and performance
Set clear expectations and foster a culture of high standards, accountability, and shared success
Lead regular 1:1s, team meetings, and performance reviews
Uplift the team through real-time feedback, mentorship, and leading by example
Own a portfolio of West Coast–based partner schools and serve as their primary strategic contact
Deliver proactive, data-informed guidance and help partners achieve maximum value from the GiveCampus platform
Model best-in-class partner engagement, communication, and execution
Partner with the head of the department and cross-functional leads to identify and drive team-level priorities and process improvements
Help shape the evolution of Partner Success operations, tools, and KPIs
Contribute to recruiting, hiring, onboarding, and training of new team members
Collaborate across functions to identify opportunities (incomplete in description)

Skills

Key technologies and capabilities for this role

Partner SuccessAccount ManagementCustomer SuccessFundraisingSalesCRMSaaSNon-ProfitEducation TechnologyTeam Collaboration

Questions & Answers

Common questions about this position

Is this a remote role, and what are the location requirements?

This is a remote-first role based in the U.S., with team members working from anywhere they choose. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year, and there's an optional office in Washington, DC.

What is the team size and structure for this manager role?

The role involves directly managing 3–5 Partner Success Managers as a player-coach, while also handling a West Coast–based portfolio of schools.

What skills or qualities are ideal for this position?

Ideal candidates thrive in fast-paced environments, have a bias for action, and take pride in being both a coach and a contributor. They should be strategic leaders who empower team growth, drive accountability, and serve as cultural role models.

What is the company culture like at GiveCampus?

GiveCampus has a purpose-driven team of 120+ distributed across the US, emphasizing sustainable growth, mission alignment, high performance, support, and in-person connections through meet-ups, events, and retreats. They seek diverse and collaborative doers who believe in affordable, high-quality education.

What makes a strong candidate for this Manager role?

Strong candidates are strategic leaders who balance team coaching with individual contributions, manage West Coast schools, and demonstrate high performance in a player-coach capacity within the Independent Schools space.

GiveCampus

Digital fundraising platform for education nonprofits

About GiveCampus

GiveCampus provides a digital fundraising platform specifically designed for schools, colleges, and universities to enhance their fundraising efforts. The platform allows educational institutions and nonprofit organizations to engage with their communities, alumni, and supporters to drive donations for various initiatives. It operates on a subscription-based software as a service (SaaS) model, where clients pay a fee to access tools for online giving, peer-to-peer fundraising, event management, and donor engagement. This enables clients to create and manage fundraising campaigns, track donations, and interact with donors more effectively. Unlike many competitors, GiveCampus focuses exclusively on the education sector, serving a diverse range of clients from small private schools to large universities. The company's goal is to help educational institutions maximize their fundraising potential and streamline their donation processes.

Washington, District of ColumbiaHeadquarters

2014Year Founded

$48.8MTotal Funding

EARLY_VCCompany Stage

Enterprise Software, Social Impact, EducationIndustries

51-200Employees

Risks

Competition from platforms like GoFundMe threatens GiveCampus's market share in educational fundraising.

Economic uncertainty may lead to reduced donations, impacting GiveCampus's revenue.

Data privacy regulations could increase compliance costs for GiveCampus.

Differentiation

GiveCampus specializes in fundraising for educational institutions, unlike general platforms like GoFundMe.

The platform offers tailored tools for donor engagement and campaign management in education.

GiveCampus's SaaS model provides cost-effective fundraising solutions for schools and universities.

Upsides

The acquisition of Community Funded enhances GiveCampus's crowdfunding and giving day capabilities.

A $50 million investment boosts GiveCampus's growth and technological advancements.

Increased interest in digital fundraising post-COVID-19 benefits GiveCampus's online platform.

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