Manager, International Sales Insights (SMB) at Global Payments

Leicester, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FintechIndustries

Requirements

Strong data centric background in MI / Business Excellence / Business Transformation (min 4 years experience)
Ability to articulate reporting needs to BI / Sales Insights Analysts to advise them on how data should be presented to ensure meaningful, clear dashboards with appropriate value-adding commentary
A can do attitude - self-motivated, high performing and goal oriented
Excellent communication (written and oral) and skilled at ‘making the complex simple’

Responsibilities

Drive visibility, consistency and understanding of regional sales performance for SMB, driving actionable insights and helping solve problems that inhibit productivity and revenue
Assist the consolidation process of monthly and quarterly Exec Monthly Business Review and Quarterly Business Review (MBR / QBR) materials, promoting automation, and crafting meaningful commentary on localised market sales performance and trends for SMB
Partner closely with SMB business units across Europe & APAC to identify blockers and opportunities for continuous improvements to regional sales organisation, processes, tools and methodology
Promote a wider understanding of sales results in the context of each local market, driving improvements in early funnel insights with the goal of optimising conversions and improving time from lead to live for merchants
Cover absences for the Manager, International Sales Insights (Enterprise), creating purposeful sales pipeline MI (usually in Salesforce) and consolidating regional views with automated pipeline dashboards, visualisations and insights on key wins
Coordinate and ensure consistency of standardised sales metrics within global Exec level reports for SMB (MBR / QBR / Steerco), refining and reengineering the production flow to reduce duplicative effort and increase automation from the global lake
Act as a Centre of Excellence for Sales Insights supporting cohorts in their understanding and access to in month sales funnel optimisation (SMB), Adoption and behavioural reporting (CRM), & pipeline management, maximising use of real time views e.g. Salesforce dashboards
Innovate and refine processes with a focus on ensuring ‘one view’ of the truth, articulate performance results to an executive level, champion new ways of working, and explore predictive analytics and AI for enhancements
Work closely with Finance to ensure pipeline MI relates to actual sales MI and targets, ensuring consistency in budgets, forecasting and narrative on performance