Manager, Industrial Engineering at BJ's Wholesale Club

Marlborough, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Bachelor’s or Master’s degree in Industrial Engineering, Operations Research, Retail Management, or related field
7+ years of experience in retail operations, digital commerce, or consulting with a focus on process improvement and sales optimization
Proven track record of leading initiatives in grocery, big-box, or warehouse club formats
Strong proficiency in data analytics tools (SQL, Python, Tableau) and project management platforms (MS Project, Asana, Jira)
Experience with labor standards, workforce management systems, and omnichannel retail analytics
Certified in Lean Six Sigma (Green Belt or higher preferred)
Excellent communication, leadership, and stakeholder engagement skills
Willingness to travel to stores

Responsibilities

Identify and implement process improvements that increase sales conversion, basket size, and member retention across in-club and digital channels
Analyze store operations—including staffing models, checkout efficiency, inventory flow, and merchandising execution—to uncover opportunities for productivity and profitability
Enhance digital platform functionality by streamlining order fulfillment, improving site/app navigation, and reducing friction in the online purchase journey
Lead time and motion studies, labor standards development, and workflow reengineering to improve throughput and reduce waste
Translate operational data and member behavior insights into actionable strategies aligned with business goals
Apply Lean, Six Sigma, and Agile methodologies to enhance speed, accuracy, and customer satisfaction
Present findings and recommendations to senior leadership, provide detailed cost benefit analysis and/or ROI, guide change management and implementation efforts
Collaborate cross-functionally with merchandising, marketing, IT, supply chain, and store operations to align engineering solutions with strategic priorities
Mentor and manage a team of engineers and analysts, fostering a culture of continuous improvement, accountability, and innovation
Manage a portfolio of projects across departments, ensuring timely execution, budget adherence, and measurable impact on key performance indicators

Skills

Key technologies and capabilities for this role

Industrial EngineeringProcess ImprovementLabor ProductivityOperational EfficiencyData AnalysisStrategic ThinkingCross-functional CollaborationContinuous Improvement

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ’s pays weekly, offers eligible free BJ's Inner Circle and Supplemental memberships, generous time off programs including vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans with three medical plans, HSA, two dental plans, vision plan, flexible spending, and a 401(k) plan with company match (eligibility varies by position and age).

What is the salary for the Industrial Engineering Manager position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and expertise are required for this role?

The role requires strategic thinking, analytical expertise, practical leadership, knowledge of Lean, Six Sigma, and Agile methodologies, experience with time and motion studies, labor standards development, workflow reengineering, and the ability to analyze operational data and present findings with cost-benefit analysis and ROI.

What is the company culture like at BJ's Wholesale Club?

BJ’s Wholesale Club offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service, convenience, and fostering continuous improvement in a dynamic, member-centric environment.