Manager, Industrial Engineering at BJ's Wholesale Club

Marlborough, Massachusetts, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Bachelor’s or Master’s degree in Industrial Engineering, Operations Research, Retail Management, or related field
  • 7+ years of experience in retail operations, digital commerce, or consulting with a focus on process improvement and sales optimization
  • Proven track record of leading initiatives in grocery, big-box, or warehouse club formats
  • Strong proficiency in data analytics tools (SQL, Python, Tableau) and project management platforms (MS Project, Asana, Jira)
  • Experience with labor standards, workforce management systems, and omnichannel retail analytics
  • Certified in Lean Six Sigma (Green Belt or higher preferred)
  • Excellent communication, leadership, and stakeholder engagement skills
  • Willingness to travel to stores

Responsibilities

  • Identify and implement process improvements that increase sales conversion, basket size, and member retention across in-club and digital channels
  • Analyze store operations—including staffing models, checkout efficiency, inventory flow, and merchandising execution—to uncover opportunities for productivity and profitability
  • Enhance digital platform functionality by streamlining order fulfillment, improving site/app navigation, and reducing friction in the online purchase journey
  • Lead time and motion studies, labor standards development, and workflow reengineering to improve throughput and reduce waste
  • Translate operational data and member behavior insights into actionable strategies aligned with business goals
  • Apply Lean, Six Sigma, and Agile methodologies to enhance speed, accuracy, and customer satisfaction
  • Present findings and recommendations to senior leadership, provide detailed cost benefit analysis and/or ROI, guide change management and implementation efforts
  • Collaborate cross-functionally with merchandising, marketing, IT, supply chain, and store operations to align engineering solutions with strategic priorities
  • Mentor and manage a team of engineers and analysts, fostering a culture of continuous improvement, accountability, and innovation
  • Manage a portfolio of projects across departments, ensuring timely execution, budget adherence, and measurable impact on key performance indicators

Skills

Industrial Engineering
Process Improvement
Labor Productivity
Operational Efficiency
Data Analysis
Strategic Thinking
Cross-functional Collaboration
Continuous Improvement

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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