Humana

Manager, Fraud and Waste • Special Investigations Unit - Medicaid

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, GovernmentIndustries

Requirements

Candidates must possess a Bachelor's degree, a minimum of 3 years of experience in health insurance claims or Medicare, and at least 3 years of experience with Fraud, Waste, and Abuse in a Managed Care or government setting. Proven leadership skills with at least 3 years of direct management experience over seasoned professionals are required, along with excellent PC skills in MS Excel, Access, and PowerPoint. Strong communication, organizational, project management, and analytical skills are essential, including the ability to analyze large amounts of data. Candidates must be comfortable working core business hours aligned with Eastern Standard Time (EST) and have the ability to travel up to 15%. Preferred qualifications include knowledge of Medicare and Medicaid regulations, relevant certifications (BA, MBA, J.D., MSN, Clinical Certifications, CPC, CCS, CFE, AHFI), understanding of the healthcare industry, claims processing, internal investigative process development, and corporate/business operations.

Responsibilities

The Manager, Fraud and Waste will conduct investigations into allegations of fraudulent and abusive practices, applying advanced technical knowledge to solve moderately complex problems. This role involves coordinating investigations with law enforcement authorities, assembling evidence and documentation for adjudication, and conducting on-site provider record audits to ensure appropriate billing practices. The manager will prepare complex investigative and audit reports, make decisions regarding resources, approach, and tactical operations for departmental projects, and collaborate across departments. Responsibilities also include conducting briefings and area meetings, maintaining frequent contact with other managers, and contributing to an organization focused on improving consumer experiences.

Skills

Fraud Investigation
Waste and Abuse Investigation
Managed Care
Government Programs
Leadership
Team Management
MS Excel
MS Access
MS PowerPoint
Data Analysis
Project Management
Auditing
Report Writing
Provider Billing
Law Enforcement Coordination

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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