Manager, Forward Deployed Engineering at OpenAI

Tokyo, Japan

OpenAI Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
AI, TechnologyIndustries

Requirements

  • Fully bilingual—fluent in both Japanese and English (spoken and written)
  • 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers
  • Have led high-pressure technical projects from prototype to production
  • Write and review production-grade code across frontend and backend using Javascript or Python
  • Based in Tokyo (hybrid work model of 3 days in the office per week; relocation assistance offered; up to 25% travel, mainly local)

Responsibilities

  • Lead and grow a team of FDE delivering production systems with frontier models
  • Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
  • Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community
  • Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices
  • Use judgement to distinguish what requires action and what does not
  • Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback
  • Define how we staff and support field teams that can scale without added complexity
  • Partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale

Skills

Team Leadership
Customer Deployment
Production Systems
Frontier Models
Technical Coordination
Playbooks
Roadmap Influence
Bilingual Japanese English

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$18,433.2MTotal Funding
LATE_VCCompany Stage
AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health insurance
Dental and vision insurance
Flexible spending account for healthcare and dependent care
Mental healthcare service
Fertility treatment coverage
401(k) with generous matching
20-week paid parental leave
Life insurance (complimentary)
AD&D insurance (complimentary)
Short-term/long-term disability insurance (complimentary)
Optional buy-up life insurance
Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
Annual learning & development stipend
Regular team happy hours and outings
Daily catered lunch and dinner
Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.
Customizable ChatGPT personas could lead to privacy and ethical concerns.
Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.
OpenAI's AI models, like Sora, offer unique video creation from text descriptions.
OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.
Customizable ChatGPT personas enhance user engagement and satisfaction.
OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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