Sony Music Entertainment

Manager, Fan Engagement & Community Management - Epic

Los Angeles, California, United States

Not SpecifiedCompensation
Junior (1 to 2 years), Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
EntertainmentIndustries

Requirements

Candidates should possess a Bachelor’s degree or equivalent, and a minimum of 2 years of professional experience in digital/social media marketing, with a strong background in digital strategy and demonstrated experience in day-to-day work within that area. A passion for fan-focused digital strategies and the ability to work on tight timeframes are also required.

Responsibilities

The Manager, Fan Engagement & Community Management will oversee the day-to-day social media, website, and email accounts for a designated roster, driving fan acquisition, engagement, and retention; acquire and analyze first-party data to expand artists’ fan bases and gain insights into audience behaviors, leveraging these insights to amplify and enhance strategies; track and analyze campaign performance, using insights to optimize future strategies and campaigns; manage digital and social platforms including Instagram, X, TikTok, Facebook, Snapchat, Discord, websites, and other fan-facing digital properties; create copy and assets native to each platform to increase engagement via interaction and algorithms; build growth strategies for both established and developing artists, leading to an engaged fan base; and work with Digital Product Managers and artists teams to develop and maintain an editorial calendar across all social platforms.

Skills

Social Media Marketing
Digital Strategy
Fan Acquisition
Data Analysis
Campaign Performance
Instagram
X
TikTok
Facebook
Snapchat
Discord
Website Management
Content Creation
Editorial Calendar
Growth Strategies

Sony Music Entertainment

Global music company managing artists and royalties

About Sony Music Entertainment

Sony Music Entertainment is a major player in the music industry, offering a wide range of services to artists and music fans. The company focuses on discovering and promoting musical talent while managing music rights and royalties. It generates revenue through music sales, including physical albums, digital downloads, and streaming, as well as licensing deals for use in films and commercials. Live performances and tours also contribute to its income, along with managing artists' royalties to ensure fair compensation. A key feature is the Artist Portal, which provides artists with tools to analyze their earnings and make informed decisions about their careers. Sony Music is dedicated to nurturing new talent through internships and career opportunities, ensuring a pipeline of future industry leaders. Overall, Sony Music Entertainment stands out for its comprehensive approach to talent management, music production, and financial transparency.

Key Metrics

New York City, New YorkHeadquarters
1929Year Founded
GROWTH_EQUITY_NON_VCCompany Stage
Consumer Software, EntertainmentIndustries
5,001-10,000Employees

Benefits

You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
A modern office environment designed to foster productivity, creativity, and teamwork
An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans
We invest in your professional growth & development
Time off for a winter recess

Risks

AI-generated music could disrupt traditional music production and artist management.
Independent distribution platforms may reduce artists signing with major labels like Sony.
Legal battles over streaming royalties could impact Sony Music's revenue.

Differentiation

Sony Music's Artist Portal offers unique financial insights for artists' careers.
The acquisition of Cobalt Music expands Sony's influence in the Greek music market.
Sony Music's Global People Promise initiative integrates music with technology and culture.

Upsides

Collaboration with Duolingo opens new revenue streams in educational platforms.
Investment in blockchain enhances digital rights management and monetization opportunities.
Restructuring in GSA markets leads to efficient operations and innovative strategies.

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